Everything about this hotel was perfect. Would not book another hotel in the near future when staying in London. 5 STARS.

Nobody to greet me on arrival, had to drag my bags to reception before anyone offered help, Repeatedly came to the building during my stay and the door men were either distracted chatting, or just plain absent. Housekeeping would rearrange my room, including closing the lid on my laptop, and worse, totally unplugging it so it ran out of battery. Perhaps stupid of me to be doing this but that laptop was running a crypto trading strategy which was suddenly just offline with money in the market. Cost me a few thousand $ and I'm still stuck in a position that's negative. I complained at the time. Sure, I shouldn't have been dumb enough to have this running on my laptop, but this is the first time this has ever happened. Room service sucked! People come here from all over the world, yet there are no British dishes on the menu, and no British desserts - where's the rice pudding, apple crumble, jam roll polly? And it's Christmas, no mince pies, no Christmas pudding? And, they screwed up my breakfast order on two occasions, having to take half of it back, and then leaving the other half to go cold, it was a total joke. Bar area has zero atmosphere, and the one night I got drinks there all of a sudden the staff started coming out getting breakfast ready! Even the bar tender said it totally bizarre. Its a terrible bar, possibly one of the worst hotel bars I've seen.

Hotel is in business area. Very little to do recreationally. No restaurants in waking distance. Hotel restaurant ambiance was underwhelming, food was mediocre and very expensive. First floor room had a view of a wall. Room was $1,200/night. Will never stay there again.

Stunning hotel and service

Pleasurable. The location really isn’t convenient, but the hotel itself is very accommodating.

Very professional staff

From the moment that we walked in the door, to the moment that we were leaving, we were treated like royalty. The room was phenomenal. To sweeten the stay, we had a hand written note from the staff saying happy anniversary along with a bottle of champagne and a sweet treat. The stay was certainly 5 star!

Unreal hotel right behind the Tower of London. Five star all around. VIP benefits with Expedia provided me an amazing upgrade to a residence for my week in London.

The building is amazing! The staff was very friendly and helpful. The room was comfortable. Although a bit noisy from our room neighbors. I would definetly stay there again.

Amazing service and personal touches. The spa is great too

Increíble hotel. Camas súper cómodas. Baños muy amplios. Excelente servicio

Hermoso hotel. Camas increíblemente cómodas. Impecable y excelente servicio

I saved money for many months to be able to reserved a sweet room for $1500 a night that was overrated in many aspects it even didn’t have a view of anything I have stayed in before in a less prestigious hotels that have a better room than the sweet that I got at a four seasons London it’s honestly didn’t raise to my expectations. Note I did stay in August of 2023 in the four seasons Chicago and it was a great experience but London four seasons wasn’t worth the money

Increible todo. El personap espectacular

ホテルは中世の神殿みたいな豪華さと、歴史を感じる建物でした。 ずっと見ていられる建物であり、周辺は歩きで観光も出来ますし、駅が目の前なのでロンドン観光をとてもしやすい落ち着いた場所でした。 スタッフの方々の接客が素晴らしかったです。 また、朝食も美味しく素敵な空間で頂けました。

Perfect place!

Great service and location

Wonderful place to stay. Everyone very nice. Great concierge services. Great Ball Staff. Would definitely stay there again My only complaint is that the water is “hard”. It takes a lot of water to wash soap off.

Une immense et chaleureux merci à l’ensemble des équipes du Four Seasons Hotel London at Ten Trinity Square d’avoir fait de week-end anniversaire un souvenir inoubliable à maman. Un séjour unique dans une établissement à part, qui respecte tous les codes d’une adresse Four Seasons. Points positifs - Superbe bâtiment, architecture raffinée, un hall d’accueil majestueux à la décoration raffinée - Un service et des équipes d’un très grand professionnalisme et extrêmement accueillant. Ils ont toujours un petit mot pour vous et se souviennent de votre nom ! C’est là, la marque d’un grand établissement - Une chambre (catégorie exécutive) très spacieuse à la décoration raffinée + excellente insonorisation - Emplacement idéal (et très accessible en transport en commun) - L’un des plus beaux espaces spa / piscine de Londres Points d’amélioration - Dommage que la chambre n’avait pas de vue particulière - Quelques petits manques de produits dans la salle de bain - Des problème d’ascenseurs qui n’ont pas rendu l’accès au spa très pratique - Certains items du room service aux tarifs un peu élevés

It's the Four Seasons... what more can one say? Impeccable and lovely, as always. Absolutely ideal location, in a beautiful historic building. I don't know what I did to deserve the upgrade to a suite, but I am forever grateful.