The Samuel Ryder Hotel St Albans Tapestry Collection Hilton

Overall excellent. Could definitely do with a few extra bits and pieces in the room... Qtips, water bottles, toothpaste, etc. Breakfast was delicious!

Location of the hotel is excellent ; access to the heart of St Albans is very convenient!4 days at the viewless room is a disappointment.

Really nice room, central location, helpful staff.

We liked the room but we slept very badly due to the noise of the outside boiler and the vent in the bathroom.

Poor shower.

bathroom should be improved.

Amazing central hotel. Everything very clean and organised. My room was huge. Enjoyed the lovely breakfast and staff was super attentive! I will definitely come back!

We had a great one night stay, room was lovrly, tastefully decorated, confy bed, soft fluffy towels, great tea and coffee facilities. Perfect location for the town. Reception staff were lovely. Only downside was lack of offerings in the bar, quite limited and not the friendliest response when we enquired about a certain drink.

Very nice, stylish, clean hotel. Room chic, bed and bedding super comfy, nice shower. Happy, welcoming friendly staff.

Go here several times a year as we have family nearby. Very comfortable. Every time I book they send me an email saying to ask about complimentary upgrades when we check in and every time I ask they say no. Would be nice if just the once they would upgrade us since we have been there over a dozen times.

All good, lovely story behind the building. Great restaurants in the surrounding area, fab wine bar 2 mins up the street

Very comfortable room

A lovely stylish room that was clean and comfortable. The hotel in general made the most of the features of its historical building. While I did not use the bar or restaurant they looked very nice. The hotel is very conveniently located in the heart of St Albans close to many restaurants, bars, pubs, and venues. I was luck to get a parking space at the hotel itself - the overflow parking would have been frustrating as it was difficult enough to get to the hotel in heavy traffic to then have to drive to the overflow down busy narrow streets.

Hotel was okay overall. Staff were friendly. Room was not the best. Dirty bathroom with a constant sewage smell and poor drainage. Bed had hairs on it and sheets had stains, pillows smelt dirty. Would have expected better for a hotel such as this.

Really friendly and helpful and despite a maintenance issue for the hotel with water supply everyone was helpful and advised of the issue while being resolved. Did not adversely effect the stay and appreciate things happen.

The requirement to collect a parking permit to check for spaces in the second and third car park locations was a tad tiresome after a long drive. Having the drop off point was useful as I travelled with a pensioner, but if there were several people checking in at the same time this would not work too well. Stayed two nights. On day one's breakfast we had stale croissants that the server advised were from the day before and only black coffee available in the machines. Unacceptable. Poached eggs at breakfast on day two were basically hard boiled. Had to send back. Good location for the town centre, which had lots of restaurants to choose from for dinner as well as places to go if you want some nightlife. Overall a decent enough hotel. Car parks should be monitored for available spaces and people parking appropriately in said spaces as some people parked across two spots. Reception staff were excellent.

Lovely stay in St Albans. Good location to the shops, restaurants, cafes, train line. Front desk staff was very nice. Really soft towels in the washroom as well. If you’re on level one, you may hear a fair amount of noise from the floor above.

Lovely hotel, great location, staff are great, food excellent. Rooms a bit small, but nice. Only real problem is the carpark isn't well lit, and at night it is very easy to fall into potholes (as I did) and potentially hurt yourself.

Warm and friendly welcome and rooms were very nice. Breakfast was amazing

The hotel was really lovely inside. Almost like a tardis. The staff were so nice and nothing was too much trouble. Our room was great, and when it came to breakfast, we couldnt fault it. Plenty of choice and a waiter who was very attentive. Overall a great stay and we'll be back again in October