Spectacular view from our room. Outstanding service from the front desk staff. Thank you to Maria and Dimitri for making our stay extra special.

Great place to stay.

Wir hatten vier richtig entspannte Tage im Hotel. Das Essen war mit Abstand das beste, es war immer frisch, lokal und super abgeschmeckt. Davon waren wir sehr begeistert. An paar Ecken sollte das Hotel mal renovieren, aber im Großen und Ganzen bist die Anlage super gepflegt und wunderschön. Vorallem die Aussicht!!

Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.

Loved every bit of this hotel. They accommodated for my honeymoon very well. Would stay here again.

Pieknie polozony hotel. Urozmaicone, przepyszne jedzenie w bufecie. Przemila , bardzo pomocna obsluga hotelowa, kelnerzy w bufecie i barmani. To wszystko bylo na 5 ! Jednak pokoje hotelowe , lazienki nie odpowiadaja standardom 5* hotelu. Dzienny i wieczorny entertainment wymaga udoskonalenia.

Really good hotel. Stayed in the executive rooms which were nice with a great view. Staff bring taster pastries to the rooms most days which was nice. All inclusive food was good with a range for everyone. Service was fine, however nothing to shout about apart from executive bar - Betty really stood out and is an asset to this hotel! The walk to the Beach (hotel path) should be paved. It is half paved and not sure why it’s not fully paved to the bridge area. Overall, I would rate this hotel as a strong 4 star, but not 5 star as the facilities that would make it a 5 star (e.g., gym, staff, pools, games room etc.) were either broken (gym equipment) or dirty.

Personal Klasse 1 Zimmer Zauber Klasse 1 Essen sehr gut Strand zugange 0 Zauber von Strand 0

Fantastisk service av alle ansatte. Spesiell takk til Betty på «blue side» som gir mye av seg selv for å tilfredsstille sine gjester. Trivelig atmosfære i resturanten og i bar-områdene. Ekstra hyggelig var det å få lov til å bli værende på hotellets område med all inclusive-fordelene i behold mens vi ventet på å dra på flyplassen.

Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!

Underbar hotell med god mat och bra service. Fint läge, bra pool med vacker utsikt.

All perfect!!! Wonderful Hotel!!!! Far from the most beautiful beach

Vi hadde det helt fantastisk.. god mat, variert meny, godt renhold og hyggelig betjening. Fantastisk utsikt. Deilig med all inclusive :)

Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.

This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.

Very good hotel rooms could do with a refurbished pool is excellent location is also good

A very nice, clean hotel, as the name suggests, Hotel Panorama, a view that you can look at for hours, so beautiful, you have to have been there, the staff, no matter where, whether it was the beach or the restaurant, were all very friendly and in a good mood, the staff always asked if everything was OK, the cleaners were always nice. And the lovely, funny, beautiful woman at the reception, Gorgia, was always there for us, we really took her and the others into our hearts, we will definitely be back. S.C Barone

Muy buen hotel, magníficas vistas y bonitas habitaciones. No podríamos haber

This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70's and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.

Ein paar mehr vegetarische Optionen beim Buffet wären schön, aber es war für jeden was dabei und alles super lecker