ibis Pune Viman Nagar Hotel

Very good

Good place to stay

Great location for what we wanted. Staff kind and helpful. Breakfast a little limiting for our British tastebuds. Room small for two people with luggage but fair price

Good

Luggage storage was nice. Great staff. Breakfast was good.

It is located in a good vicinity. You have shopping malls as well as lot of restaurants in walking distance

Amazong

it was good and nice stay

It started during check-in itself. When I asked for a bellboy to help me with the luggage, I was told that " we are a self -service hotel! Had a putrid plate of club sandwich that had a flaky toast, not grilled..On complaining the chef apologises and offers me one more plate of the same thing! One night I had suffered from food poisoning : vomiiting all night..When I contacted the front desk, I was informed that there is no doctor on call or a first-aid kit. My angry remarks must have put them off, that the front desk stopped answering my calls. The room is tiny. There are small posters hidden in the bathroom that says that they will not replace towels everyday to show that they are sustainable! The day of check out, after I threatened them with bad reviews, they tried pacifying me with a breakfast and free drop to the airport. I swear I will never stay there again. Nor will I recommend my friends to do so.

Small room, basic amenities missing, staff slow.

Friendly and courteous staff. We checked in and there was some issue with key card and AC, the frontdesk proactively resolved the issue, specially Jay who arranged for the fix immediately though it was quite late at night. The rooms are small but comfortable and cozy. The property has close vicinity to airport and city center. Overall, pleasant stay.

Property needs an uplift / staff needs better coaching in hospitality / dining area needs strict instructions and supervision on buffet etiquette

Nice compact well designed rooms, decent breakfast spread and good value for money!

The staff are not at all helpful. One of the guests me had luggage and did not know how to operate the elevators with the swipe card. No help was proactively provided. Furthermore when I ordered food they did not allow the food from Zomato to be delivered to us. Overall I’ll for these reasons I will give them 1 star.

Overall it was good experience, specially service. Staff was very cooperative and friendly.

Quick check-in and Check-out. Clean room and bathroom.

Very worst service and hotel, will not recommend anyone further.

Lady at Reception (Rajshree) was great... All the staff and overall service was good. Room & washroom are small for family... Chef did a great job in serving Jain food... Great business hotel.

I stayed here after the COVID lockdown, this is my first stay in hotel since pandemic started. The service they provided is really good, from the time I entered hotel, till checkout, overall a very nice and pleasant stay. When entering they sanitised luggage, all staff is wearing masks. Rooms and elavators are designed to maintain social distancing and to come in minimum contact with anyone. Rooms are clean and neat. Food was awesome, they are providing kids food as requested. Considering my 4 yr old, I have requested boiled eggs and paratha with no spice, and dal rice they provided as requested.

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