• When booking more than 5 rooms, different policies and additional supplements may apply. • The Penang Hotel Fee of RM3.00 has been included in the room rates as of 01 July 2022 • All rates are quoted in Malaysia Ringgit (MYR) and are nett, inclusive of 6% Sales & Service Tax. •Where applicable, a surcharge may apply for guaranteed sea view rooms, subject to availability. Please refer to our Reservations team to enquire on surcharges that may apply. • We regret to inform you that extra beds/rollaway beds are not available at all Lexis Hotels & Resorts. • Children below 13 years old stay for free using the existing bedding configuration. • Any guests under 18 years of age must be accompanied by an adult. • Additional person(s) must be declared and registered at the Front Desk upon check-in. Any additional persons above the maximum number of occupants (as per our Hotels’ policy) is chargeable at the discretion of our Hotels. An additional charge of RM25nett per person applies on the 3rd and 4th person if amenities are requested • No pets are allowed within the compound of our Hotels. Cooking in the rooms, packed food purchased from outside of our Hotels, raw food materials, durians, mangosteens, and cooking appliances are strictly prohibited at our Hotels. • No room decorations by third parties are permitted at our Hotels. Special decoration packages are available via request from our Hotels and are subject to charges. A refundable deposit of RM150nett is required for guests checking-in with decorative items, banners, balloons, glitter, confetti, and any other decorative materials. Guests checking in with such items are required to completely remove them from the premises upon check-out. The Management of our Hotels reserve the right to withhold the deposit, to be forfeited as cleaning fees, for rooms with undisposed decoration materials that cause excessive litter or damage to the rooms. • From 01 January 2023, In accordance with the Federal Government of Malaysia Gazette Tourism Tax (Rate of Tax) Order 2017, the TTx of RM10.00 nett per room, per night, on all non-Malaysians and foreign passport holders applies. This amount will be collected by the Hotel on behalf of the government upon check-in. All Malaysian Nationals and Permanent Residents are exempted. Please be advised that Tourism Tax is not included in your total room cost.

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