Riad Hasna Espi & SPA

Super accueil et petites attentions. Un vrai week-end de bonheur Merci

Great staff and service. The property is as advertised and in a fabulous location

Had a dog on the premises that was left to run around and it followed me. Have phobia with dogs and it was not amusing at all. There was dog poor of the staircase a couple of times. Dinner was miserable and no waiter around once food was left at the table. Not impressed.

Great location, busy area but very quiet room. Many nice restaurants nearby. Excellent room and food service.

Venlig og hjælpsom personale, stort værelse og god lokation. Men vil have en autentisk Riad oplevelse skal man vælge et andet sted. Hele stedet var præg af fransk litteratur, hjemlig møblement der på ingen måde var marokkansk. Garderoben var alt for smal til at noget kunne hænge. Morgenmaden var ok men med for mange søde sager. Men igen, super venlige og hjælpsomme medarbejdere!

Tolle Unterkunft mit sehr freundlichen Personal. Alles ist sauber und mit dem vom Hotel gebuchten Transfer wurden wir beim Taxi abgeholt. So mussten wir in den verwinkelten Gassen die Unterkunft nicht suchen. Die Lage ist perfekt vor den Türen des Basars, alles ist Fußläufig erreichbar auch die neu Stadt. Taxi stand aber auch unmittelbar vor der Türe . Kleiner Abzug … die Betten sind sehr Hart

Väldigt nergånget och slitet hotell, är väldigt synd då personalen var underbar. Frukosten bestod endast av socker alternativ tyvärr. Duvor som satt i väggarna så man hörde dom exakt hela tiden. Vi valde en svit med king size, även där var sängen inte hel, samt två ihopsatta twin. Möblerna var otroligt slitna. Vi fick dock byta rum men även där var det mycket slitet, luftkonditionering fungerade inte samt mycket termiter. Bra location dock jobbigt att ta sig till då den låg längre in i medina maze. Summa summarum fungerar men måste vara till ett mycket lägre pris

You could not find a better or more accommodating staff. We checked in extremely early for our reservation and not only were they gracious enough to allow us to check into our room early, but they also provided us a breakfast in the morning we checked in as well as the morning we checked out. The property is immaculate and everything is maintained perfectly. It is a very quiet location and you cannot hear any sounds from the other rooms on the property. It has a stunning rooftop balcony with a pool and the daily breakfast is generous - pastry, pancakes, juice, coffee and tea and a vast selection of jams and syrup and butter.

What a wonderful stay! We had a bit of a rough start because the pin that indicates the address on Google maps is not where the hotel is located. After a few calls to the hotel and the help of a local barber Maoad (who provides haircuts and shaves for men and eyebrow trim for women) they were able to find where we were and met us in the shopping square to guide us back to the hotel. Once at the hotel, we were greeted with a lovely tea and cookie reception and then led to our room. If you book room seven, which is the one bedroom suite on the third floor (all stairs, just FYI.) You have the entire Third floor and rooftop to yourself during off hours when no other guests are visiting the rooftop or the pool. It is a lovely place to watch the sun rise and set. and you have quite a bit of privacy there for obvious reasons since there are no other guests staying on that level. Absolutely amazing shower with plenty of hot water and also a separate tub. The hospitality was wonderful as was the breakfast in the morning that was provided by the hotel. 5 stars all the way!

The property is very hard to find, especially if you are new to the Medina area and its streets. This isn't helped at all by the fact the map "pin" that is sent with the booking confirmation in Expedia is nowhere near it. Use Google Maps to locate it instead. Once inside the hotel is clean and, although eccentrically decorated, it feels authentic. Our room on the top of the riad was spacious but a bit lacking in that premium experience. TV didn't work (batteries in remote were dead), no mini fridge to keep drinks/water cool. There was also an annoying issue with pigeons congregating on roof of the room and scratching and cooing from first light. The rooftop terrace is nice but small and the few sun loungers that get sun in the afternoon are at a premium. The pool is tiny and in shade..it was also absolutely freezing in December and unusable. There is no 'service' to speak of. The staff were friendly but had poor English and, went missing and we struggled to get any food or drink to the rooftop. It's not a full service experience by any stretch. Breakfast was pleasant but basic. I am sure that the budget reflects the experience so this is more about managing expectations than anything. It's ideal to be in the Medina in a quiet side street, easy walking distance to the souks and the dining options both inside and outside the Medina. Comes down to a choice, I expect, between convenience, authenticity and a more high-end hotel

Riad tres bien placé avec beaucoup de charme. Personnel très gentil et avenant

We had a brilliant stay with great help from the owners. Lovely roof terrace, very accommodating and we have already booked for another night's stay. Good location for the soul and some nicer shops and restaurants.

The staff and the breakfast at the location was phenomenal

Staff were frndly, specially Hasan and Shaheed, thank you. Nice room but we were on the third floor without a lift! Had the same breakfast throughout without any choice, not that great, a bit boring. Good position near to all the good sights. Tucked away in the Medina, without noise, a little walk away from the main roads

Good breakfast. Friendly staff. Being in the Medina isn’t for everybody. The area is quite old and dusty ( may affect those who have allergies). Vehicle access to the property is not practical due to narrow streets.

My wife and I had a wonderful 4 night stay here. Rachida, Rachid and Hassan could not do enough for us and we indulged in a Massam and massage while we were there. Breakfast on the rooftop terrace was delightful and the terrace had a plunge pool which was definitely required after a day in the souks. Despite being 5 minutes walk from Jemma El-Fnaa the Riad was so quiet at night. The Riad organised our taxi to/from the airport, which I would highly recommend. If we visit Marrakesh again we will definitely stay here.

De accommodatie was in het hartje van alles. Als je ergens naar toe wilde genoeg taxi's in handbereik. Wandelen tot diep in de avond. Personeel erg vriendelijk. Ontbijt is heerlijk alleen is het elke dag hetzelfde, daar kan misschien een klein beetje verandering inkomen. Ik heb een uitstekende tijd gehad. Hoop er gauw weer naar toe te gaan.

Everything about this road was amazing x

The hotel was perfect. Free delicious breakfast every morning. All the staff were incredible especially Hassan. Nice little pool on the roof top. Highly recommended.

Très jolie Riad, bien situé, déjeuné délicieux et personnel super sympa.