We had a problem with our internet and AC and they quickly moved us to another room.

Perfect location, clean beach, both pool clean. All areas clean every day. No insects, no mosquitoes. Very friendly staff. Quick and very good breakfast. Nice food in the restaurant. TV with Netflix. Clean shower. Minibar. Good air conditioning. Free transportation to and from airport El Nido / Lio

Det første indtryk af hotellet var så godt. Fællesområdet med restaurant og poolen var formidabel og udsigten var fantastisk. Vi skrev at vi ville have daglig rengøring men dette blev aldrig gjort nogen af dagene. Men 2. nat opdager vi en rotte på vores værelse. Vi snakker med reseptionen om hvad de vil gøre hvorefter de vil ringe til nogen der ville fikse det. Ingen kom. Intet blev gjort. Vi blev tvunget til at sove på vores værelse med en rotte. Dagen efter sidder vi ved poolen hvor den løber forbi. Føj hvor klamt!

Le prix était vraiment trop élevé pour les prestations fournies. Piscine trouble, mobilier de mauvaise qualité, service inefficace, climatisation défaillante, chambre très moche, manque de linge…

We would not recommend this hotel. The rooms were dirty and window blinds were falling off the windows. Towels were not in the bathroom or room when we arrived. We had three done villa rooms for our party. One room had a missing window that had a piece of card board taped over the hole with masking tape. For the second room, the toilet was leaking all over the bathroom floor and there was a constant pool of water. The third room was infested with mosquitoes and we later found mosquito larva in the room. When we brought these issues to the hotel staff they did nothing to rectify the situation and wouldn’t even provide a discount or move our rooms. It was frustrating because we prepaid for the stay. The location of the hotel is good and could have so much potential. Avoid this nightmare resort.