An older property but clean. Wonderful staff. Some fixes were quickly dealt with. 2 mins from the station. Many nearby shops and good restaurants and bars. Busy area but everyone very friendly. There was a free minibar and free booze in decanters — that’s a first! Don’t expect single malt.

very nice stay staff all nice and friendly and lots of little extras appreciated. afternoon tea, night time lounge was lovely thanks

The hotel was ideally situated for shopping. The staff were friendly and helpful and the room was modern and well equipped. Would definitely recommend and visit again.

Fab location, traditional hotel, lovely staff

The staff make this hotel & are excellent, even down to the room maid helping me to the lift with my luggage. The toiletries in the room are excellent. The lounge is excellent -warm and welcoming. The hotel itself is tired & needs a huge refurbishment. Frayed stair carpets, old fashioned bathrooms with shower heads fixed to the wall, extremely poor lighting. Absolutely worst of all, the beds are the most uncomfortable we've stayed in in years & need binning & replacing. The bed linen & towels are cheap. There's no mattress toppers & the mattress protectors are cheap thin nylon which barely cover the mattress. The 1st night we got into the bed & realised the mattress protector was rucked up & we wouldn't be able to sleep. Upon further inspection, it was 2 single zip-beds, with 1 single nylon mattress protector simply lying on one side (so not fixed to anything) and 1 double mattress protector that needed binning, laid over the other side. The quilt was in fact 2 single quilts placed in a king size quilt cover. Very little sleep was had. We moved rooms & the second night we were in a king-size bed, but it was more uncomfortable than the zip-bed of night 1, with the thin nylon mattress protector & springs poking into us. We don't drink, but they do provide a free bar in the room with free-flowing gin, vodka & whiskey, which probably explains the high ratings on the reviews. If you want to get drunk & sleep anyway, book this hotel. If you want a good night's sleep, don't

Clean, could do with updating furniture

This was a great option

Had a great time will definitely be back

Fantastic hotel, great room, clean and right in the heart of the city.

Excellent location for train station and city centre shopping. Hotel looking a bit shabby and rooms need modernising. However what a great touch a free mini bar, not sure on the quality of the spirits in decanters but the gin was more than palatable! The bed was very comfy though the pillows were low, hard and lumpy! Not keen on a shower in the bath but just my personal opinion. Restaurant disappointing, on the 7th floor giving a view over the city but menu very restrictive, portion sizes small and felt like being in a hospital cafeteria! Would I stay again - yes for location but would probably eat out.

Location was wonderful - lots of shops, restaurants, and interesting architecture within walking distance. Arriving and departing n our own vehicle was a considerable nuisance as there is no loading zone close to the hotel. We wheeled our bags from the nearest garage a few blocks away that is quite a bit uphill from the hotel. Furnishings are very dated and decidedly mid. Reasonably clean. On the whole, would not stay here again.

The hotel was great, other than it was quite dusty. I’m allergic to dust and as soon as i walked in i started sneezing:( Other than that, perfect stay!

Inside it was good but outside dirty

Great location, literally a two min walk from the train station. Central everything is in walking distance. Nice clean room Breakfast was good, a little of everything. Would recommend staying higher than level 1 as street noise can be heard from early hours

i like how bug the room is and the free bar. however, the hotel is old and there was a never ended buzzing sound in my bathroom. toilet didnt flush all the time. it really needs a refresh. also there is no view from the room. just saw other rooms. elevator was the slowest thing on earth. bed wasnt comfortable. staff was nice though and they keep your bags until you can check in.

Overall good hotel. Great location. Appreciated access to the executive lounge and mini bar was over the top in a good way. Would recommend

Lovely quiet room in the heart of Glasgow

Lovely hotel. Comfortable bed.Furniture a bit tired but still functional. Carpet could do with a clean. Loved the idea of the free mini bar.

Very conveniently located in the centre of Glasgow, a minute from the railway station and the main shopping area. Friendly staff and useful Club Lounge made our stay special. Only slight downside is that the hotel could do with some updating in some areas (bathrooms, beds), otherwise lovely!

Great room that was warm, clean and very nice. Staff is exceptional - super friendly. Loved the breakfast on 7th floors with gorgeous views. Easy to walk to shopping (tourists), malls, historic sites and great pubs. Thank you for a great stay.