Le Meridien Suvarnabhumi, Bangkok Golf Resort & Spa

Chỉ nói rằng bạn không hút thuốc không có nghĩa là sẽ bị phạt, 4000 baht mỗi điếu thuốc!

Rất tính toán. Giá không phù hợp với cơ sở. Trường hợp có phòng khách sạn chỉ có thể là tiện nghi cho một người, nếu cho hai người phải thêm chi phí. Chỉ cần tìm một khách sạn rất lạ như thế này.

The golf resort is beautiful but the service at check in was frustrating. I had arrived at 9:30pm after 16 hours of difficult travel. My connecting flight was delayed so I unexpectedly had to stay over one night in Bangkok as my next flight was not until 6pm the following day. I really needed a 3pm check out and requested the same. I'm an Accor elite member and really needed these couple extra hours in the room. Unfortunately, the following day was fully booked so I was informed my request could not be realized. I of course accepted this but the front desk then informed me they could make an exception for 3000 THB. To the weary traveler such as myself this did not make me happy. My request was not denied because it wasn't possible. It was just an opportunistic money grab by the resort. I love to play golf and if I had felt welcomed at this resort I may have returned one day deliberately and not just because I was forced to overnight due to flight delays. In the end and after much begging I was able to convince the check in desk to allow me these extra hours of rest at no charge. So sad I had to beg this small indulgence. If I can't get these basic requests fulfilled when I really need them, what 's the point of being an Accor member? I won't be back.

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