Hampton Inn Pendleton

Easy and convenient - right off the freeway!

Great place amazing staff

The front desk staff is top notch. Would stay there again a million times over

Susie at the front desk was wonderful. She went the extra mile to find us the right room. She is very personable and give excellent customer service.

Everything is so clean. The lady that checked us in was so nice and helpful. I will definitely be back to stay here again

Quietly location. Friendly staff.

I had reservations for a room. When I arrived I requested a room away from the freeway noise. The front desk told me my room was not ready and it was an Ada room. I told them I did not need an Ada room. After much discussion I was given a room with 2 queen beds but told I would have to pay the full amount for the new room as I had booked my original reservation through a third party. I am waiting to see charges on my Visa bill. Room cold, TV did not work. Handy man came tried top fix tv but could not. He told front desk to give us another room. They did and he turned up heater very high but it took most of the night for that room temperature to come up. I really appreciate the attendant at the front desk besides starting off rather brisk. Handy man extremely helpful and good. Great breakfast, good sleep. Room needs a little update and matinance especially in bathroom.

Staff was extremely nice. No heat. 28 degrees

The hotel seemed quite clean and had very friendly and efficient staff. I’d love to give more than 3 stars but, generally, the main purpose of a hotel stay is to get a comfortable nights sleep and that couldn’t happen on the bed we had. The mattress had definitely been around too long and had a depression in it from prior use, which also meant little cushioning or support. I could feel the inner springs when shifting. Up your mattress game, Hampton!

Great

Good stay with my family on road trip

Our room faced the Interstate freeway. At night a trucker used their compression brakes going down a hill by the hotel. Next stay I will request a different room location. Besides that, the hotel was great. The best in the area where 5 or more other hotels were located. I have stayed in 2 other hotels in the area and the Hampton was way better.

Probably the most overpriced place on our trip- don’t expect too much. Clean and quiet . Beds were fine. Room didn’t smell. Too much chlorine in the hot tub. Breakfast was not that great I’d skip it.

Excellent staff, quiet rooms, great breakfast and easy access to everything. Just what you would hope for in a hotel.

This hotel stole my money and wrongfully charged my card at 2AM the day of my arrival (I wasn’t physically at the hotel until 11PM), and then boldly lied to my partner’s face about it being Expedia’s fault. We chose “book now, pay at property,” and the card on file with Expedia was expired. I was prompted by Expedia to call the property and update the card info, which I did on the 8th- I also confirmed that card would not be charged, it was just being used to hold the room, and that we could pay with a different card when we got to the hotel. When my credit card company alerted me about a charge without my presence made by the hotel, of course I called in to ask why that happened. Jenny (one front desk worker) said the hotel always charges the morning of check-in and I told her that information isn’t written anywhere in my reservation, on their Expedia listing, nor did any hotel employee ever say the card would be charged. Jenny then changed her story and said it was Expedia’s fault, which isn’t possible. The manager was supposed to call and never did, and they expect me to delay my travel plans to make their massive screw-up right. We checked in and Jenny was there, rude as ever and still lying about the situation. They refuse to refund what they stole and keep blaming Expedia, but I have proof from Expedia directly that Expedia wasn’t involved in the charge; the hotel is the payment collecting party, not them. They also committed federal ADA & OR state law violations

We enjoyed our one-night stay at the Hampton Inn Pendleton. Our room was clean, comfortable and quite spacious. It is very conveniently located just off I-84 and a few minutes' drive into Pendleton.

Good

Having two functioning Level 2 EV chargers was great. It would be even better if there were Level 3 on or near the property.

Staff once again went above and beyond and just make you feel welcome! Candice is wonderful.

Great!