Holiday Inn Garland, an IHG Hotel

The shower did not work, and the shower curtain did not keep what water came out spilled on to the floor. My stay was after a surgery and I could have easily slipped. The bedding was not comfortable at all and I had a very hard time sleeping.

The hotel is great in itself EXCEPT, the beds are the most uncomfortable beds ever. You can feel the springs in the mattress...

The staff was great and the room was spacious and comfortable!

good restaurants walkable other good locations very local

Good

My overall stay was a + good experience. My one concern was that the water presser in my room was very weak.

Was a pleasant stay, Would look at staying again. The TV was a little small for a Holiday Inn would be the only complaint I had.

The hosts were VERY kind and helpful. All was wonderful. Only complaint I'd have is the mattress rolled us to the center of bed 😂

The staff was wonderful. Breakfast was excellent! And our waitress/host was spectacular! She was always asking us for anything.

It was more expensive than others, and I also saw a cockroach in the rest room, and the front desk did not even care. Stay away from this property. It was terrible.

Muy sucio, viejo y mala atencion

Nice property. Friendly staff.

The property did its job for our trip. We visited our family from Friday to Monday. The staff is great. The check in process was super fast, the fastest and most efficient I’ve ever experienced. Check out process was super easy, just drop the keys off in a box and call it a day. The location is very convenient, right by 190 with many restaurants, a mall (one exit down), a walmart, a target, and 2 gas stations close by. The hotel lobby feels humid. Each area has its own “scent”, the lobby, the elevator, the hallway, and the actual room. Definitely has an older scent to the whole place. The hotel is definitely on the slightly older side, so it was an overall average stay and we knew that. We didn’t get a straight sleep any of the nights throughout the stay because of the fluctuating room temperature. We’re both hot sleepers, so when the AC turns off it warms up pretty quickly. When the AC turns back on it gets pretty loud, the machine itself is loud and the bed is right next to the AC. We were woken up either from the temperature or the loud AC. Again, we did not have any high expectations. It would definitely made the stay a lot better if the temperature was more consistent. The hotel did its job.

It was quiet. The beds are hard as a rock!!!

Very nice

good

Nice location, friendly staff, rooms need major updating

Bed was hard as a rock. Toilet and bathtub faucet both running/dripping. TV very dim.

Noce

Great location with many dining options. Clean room and friendly staff.