Holiday Inn Express & Suites Lantana, an IHG Hotel

Staff wasn’t helpful

Like employees respectful treatment. Breakfast -Night Table drawer broken and Shower Hose was loose which converted in wild snake when water pressure was high.

👍

quiet，easy parking

It was great stay

Hotellet ligger "øde* til, du må enten ta bil eller Uber for å komme til resturant eller andre aktiviteter. Betjeningen var positive og gjestmilde men dette var ikke stedet for lengere opphold. Veldig bra for en overnatting med gratis parkering. Greit trimrom.

Didn’t get a chance to stay. The door didn’t lock on my first room. They gave me another room that the key card didn’t work to that door. Front desk guy was never at the desk had to wait 5 mins for him to return. No one offered to help so I asked for a refund. All of this took about 45 mins starting with check in.

Busyness

The hotel needs a complete renovation. The bathroom was grubby in the corners.

Very good

.

When we arrived and got up the the room we were treated with a pile of yellow and brown towels as well as paper bags full of trash and alcohol cans from the neighboring room. This was not something you want to be greeted with after a long drive. We walked into our SMOKE FREE room to a very strong cigarette smell as well as a strong marijuana smell. It was late at night when we arrived, so we went to sleep to deal with it in the morning. The next day comes and we go down to the front desk after seeing the towels have not been removed, however the bags of trash had been, to bring up our main concern. The cigarette smell as I have a smoke allergy. The woman at the front desk told us “you are leaving tomorrow as are the occupants of the room next to you. there’s nothing I can do.” Not what I was hoping for. Both rooms have a no smoking sign outside the doors. We were kept up the entire night on 11/13 into 11/14 due to the neighboring occupants fighting the entire night. Screaming and yelling, Banging on their door to get back in and slamming the door to leave in anger. I’m sure this was an issue with the occupants but the lack of care that the staff had for our concerns is what ruined the stay. Our last concern was the Roach we found crawling around in the bed. NASTY. If you are going to stay and want a friendly helpful staff for any concern may arise I recommend looking at other hotels in the area as this one is not the one.

It’s a lovely place. I love the room, and the staff is fantastic, everything feels really nice here. My only issue is the location… it’s right off a very busy highway. While noise isn’t a problem, it’s not the most convenient spot for quick trips to grab food or visit the mall.

Great service, affordable stay! Breakfast was delicious!

Está en una avenida es limpio y tranquilo

Great staff. Location not the best but still great

The staff was friendly. The service was ok. The room was ok but the bathroom was not clean, the shower was very dirty and the shower door was broken.

Conditions of the hotel could use improvements and updates. But the staff was totally friendly and helpful.

Good

Everything was excellent food is very good the Hotel is very clean very nice staff the lady Shirley that works in the Dining room area who serves the breakfast is very professional and nice keep up the good work 👏