Very good

The rooms and some areas of the hotel need more maintenance and need to be remodeling.

Great location, clean room, good breakfast options, the only minor issue we had was with the elevator where the door got stuck a couple of times and when going up and down it made a lot a noise that we could hear from our room since it was close by.

Muy excelente

Very poorly maintained property. The place was dirty. The restrooms on the public area were not cleaned in the 4 nights we were there. The breakfast was terrible and was always out of the hot meal. I will NEVER stay at that property again!

The only reason i give 4 stars instead of 5 is because property does not have rooms with sofa bed and my reservation was for 5 adults so i assumer they would have. This may also be expedia's fault since I clearly stated I needed a room for 5 and they gave me this hotel as an option. I probably ahould have called and confirm. Anyway hotel is very clean and staff was excellent! The did provide with a rollout bed but honestly it is very worn out and it should be replace.

Good

Definitely a dirty place, parking lot panda rooms, not good. No doubt the whole place needs an upgrade. But Hilton is going to be taking over, that will most likely be a good thing.......

Property is very dated. Was there with many other people for a sporting event in town. All the rooms smelled foul. However, the worst thing was breakfast! This is a very large hotel and it was full over the holidays. The amount of food they had available for all these people was pathetic. Maybe one third of the patrons got any portion of a hot breakfast. When i asked staff if more food would become available, i got my head bit off, and they simply said they were doing the best they could! They ran out of bread and when they had bread none of the toasters worked. They also ran out of coffee every morning...shameful. i was there 3 nights and it was this way every morning! Management shouldnt advertise something they cant deliver! Also, 3 nights 4 days, and i never had maid service, new towels, etc. Had to literally run down a maid for TP, kleenex and a trash bag! If you dont have to....DO NOT STAY HERE!!!!

Very nice staff

The staff is very friendly

The property is clean, the staff is friendly and the rooms are spacious. The area around the hotel is decent for walking. Only downside is that the hotel is a bit environmentally unfriendly. The use of plastic cups/utensils and styrofoam for dining is a poor choice when there are biodegradable options available. The hotel could replace the single use soap/shampoo/lotions with dispensers.

Excelente servicio

Habitaciones limpias

Very nice place to get a good nights sleep , Can use a refreshing upgrade but was good

Malfunctioning elevator, and this place is in the ghetto. Wouldn’t stay again.

Cuarto muy sucio, no hicieron el servicio, la puerta se daño, nos proporcionaron otra habitación peor que la teníamos, pésimo servicio al cliente

Customer Service was not helpful. Seemed like we were an inconvenience. Got to the room and the remote had no batteries and the tv didn’t worn with any channels.

Some machines in the fitness center did not worked properly. Need extra blankets

Breakfast is great! Variety of choices. I don't like the carpet.