5 minutes from airport, breakfast was ok. Big comfy bed

The kids were so excited to swim and the pool was closed for repair. This was one of the main reasons we choose to stay at a hotel, for the kids to swim and we were not notified in any way that it was closed.

The description online was not clear. There was a roach in the bathroom. There could have been better communication with customers on pool in online booking.

I didn’t even stay here !they. Have my room away the staff tried to give me two rooms for my my four guest that were across the hall but that didn’t work and tried to give me and free pizza but that didn’t make giving my room away oh k !!!

The room was great, very comfortable. The negative was someone made a noise complaint about our room That caused the front desk to check on us. Said the noise was all night and early that morning. Not pleased that it happened. We are very conscientious guests and it did not happen. Very embarrassing situation. Later that morning at breakfast, the dining room was overloaded with teenagers that took over the room, took all the food in excess with no adult supervision. Pans were empty for awhile before they were refilled. I think that was the issue with the noise. Regardless we will not be staying at that hotel again. Very disappointed.

Matt at the front desk made it amazing

Y

My room was nice and clean. Great for Thanksgiving dinner with family. However I was very upset that the web site nor did the staff mention the pool was out of order. Till after I checked in. I was not able to get a refund. The pool and the kitchen in my room was the deciding factor in choosing this hotel.

Was told at check in the elevator was out to 3rd floor. Told clerk I don't do stairs well with knee surgery. Switched room to 1st floor. Same person that was there in May when I stayed. Very nice customer service which is greatly appreciated

basketball court outside my window, smoke detector was wrapped in clear plastic and no elevator. when your handicap that is pure hell

The elevator has not been working since August 2024 so as a senior was difficult to carry our suitcase on the third floor. On check in, there was no room available downstairs. They offered help to carry suitcase. The room has a musty smell. The bed was very comfortable. Nice beddings.

Elevator didn’t work for 3 days, me and my teenage daughter had to take suitcases to 3rd floor using stairs, no help was suggested Room cleaning was not provided Room is outdated Breakfast was good

Great stay

Just needs a few touch ups in the room

My room appeared to have not been thoroughly cleaned and the elevator was not working. Other then those things my stay was okay

Easy to find, good location, close to everything.

First off, the elevator is currently out of service - this shows on the listing, so it wasn’t a surprise, but due to issues that arose, I did have to make extra trips up and down to the third floor. The refrigerator in my room did not work, so I had to travel down for ice from the kitchen. On my last day, the door locks apparently hadn’t been updated to the recent time change, so I got locked out of my room while eating breakfast and then had to go back down to the front desk to get it fixed. However, the breakfast was very good for a hotel breakfast and the hours were good. The room itself was comfortable and well equipped (besides the refrigerator, but I was only there for one night and didn’t have an actual need for it, just wanted to chill some drinks). I would go back.

The service was great and the staff was super friendly

We only stayed one night but would definitely stay again

Amazing atmosphere, great customer service