Super 8 by Wyndham Pasadena/LA Area

staff unhelpful

Overall: Much better than I was expecting for a Motel 6, but not great. Mostly Good: Clean, smallish rooms (not tiny though), very attentive room service everyday, clean vinyl plank flooring, comfortable bed, fairly quiet (minor freeway noise overnight, not enough to bother me, and I’m a very light sleeper). Older building but rooms appear to have been renovated within last five years or so. The room has very basic features: noisy wall mounted HVAC w/ rudimentary controls; fridge and micro but no countertop area, sink (other than bathroom), plates, utensils, etc; non-smart TV, so no access to Netflix, etc. Everything worked though, bathroom very clean, overhead showerhead a bit funky and about half the spouts were clogged or not working. Biggest Con: Wifi quirky and unreliable. System disconnects your device from the wifi after one hour, every hour, and you have to try to reconnect, which frequently took numerous tries or didn’t work. Multiply this by phone, tablet, and laptop, and I had to go through this clunky process about 15 times a day. This problem was exacerbated by lack of a smart TV, which means you have to use laptop to watch Netflix/Amazon Prime etc., but you are interrupted every hour to reconnect to wifi. The place is advertised as Old Town Pasadena, which is deliberately deceiving as it is nowhere near the desirable Old Town section of Pasadena and is instead several miles away in a somewhat run down, area of town. Homeless folks were harmless though.

Staff was efficient and friendly

There were cockroaches in the room and no one particulary cared. An office attendant did not know what to do and could not answer any questions. The second day they said we should be due a discount. We will never stay there again.

No coffee machine in room. Thin towels, no shampoo - lobby smells like currying

The bed was too firm, cockroach running across the floor, safe had corroded batteries, no shampoo, lotion or conditioner, the smoke alarm chirped continually. Requested a room downstairs and was told did not have one available but the place did not fill up. When in town, we will not be staying here again.

The outside was dirty and felt unsafe. The rooms didn’t have blow dryers or shampoo and the towels were paper thin

A few shady characters lurking around the parking lot... Otherwise, excellent staff, amenities, cleanliness and service.

Crickets in or near room, friendly staff

We have been coming to this hotel for years—under various ownership. It’s been our go to hotel in this area. However, we were greatly disappointed on this stay. The floors were noticeably dirty. We had to purchase a broom to clean the floor. We had to wear socks to keep our feet clean. Our socks were disgustingly dirty. We also found numerous cockroaches. We will not be staying here again.

The tub was subpar. The attendant was kind. And the deposit was outrageous!

No Frills but clean and quiet.

It's been a week since I checked out and I haven't got my deposit back.

No frills, but clean, quiet and great staff.

The door between the bathroom and the sleeping bed

Nice budget hotel close to downtown area.

No Frills but very clean and good front desk service. Loved the plantation shutters.

No Frills but very clean and good desk service. Love the plantation shutters.

You pay a $100 deposit and it’s not refundable so if you get a room for 2 days say it cost $200 in reality it’s $300 because the deposit you give is none refundable I think that’s stupid I never Ben to a hotel that does that 🙄

price and friendly staff