Always a pleasure to return to the Lucerne.

Very convenient

The attached restaurant was excellent.

Comfortably spacious quiet room.

La gente que te atiende es muy amable y cordial!! El hotel es maravilloso!!!

We enjoyed our 3 night stay after the New Year. Hotel and staff were great.

We had a Deluxe Queen Suite. It was the perfect size for the four of us. We loved the room - it was beautiful. The queen beds were comfortable and the room was nice and toasty. We made good use of the microwave and mini-fridge. The Lucerne is one block from a subway station and two blocks from Central Park. There is a nice deli market and a bagel shop just across the street. The front desk was very helpful every time we needed a cab or advice. The only complaint I had was the hair dryer was on its last legs. It barely blew any air. Other than that, we had a wonderful experience and would stay there again!

Great property

My room smelled musty and I wish I had complained about it early on but the hotel was totally booked so I didn't think they could do anything but they said they would have done something. Staff was very helpful and friendly.

Great experience at Lucerne

We were a family of 4 (2 teenage daughters), visiting the week before Christmas, stayed in a room with 2 Queen beds in the main room, a middle room which we used for suitcases and dressing and a bathroom. We wanted to stay away from Times Square area as we knew it would be super busy at Christmas time and we liked the idea of being able to just visit that area, but then experience another area of the city. The location of Lucerne gave us the escape from the madness and noise of midtown, but meant we were still ideally located to walk downtown or catch the subway (2 min walk) and get where we wanted very easily. Additionally, the closeness to Central Park meant we coult fit in some early morning jogs and explore there too. The Upper West Side seems like a very nice part of the city, more residential and felt more authentic NY than other parts of the city. The room was cleaned every day and for the small amount of time we spent in it (mainly asleep), it provided us with what we needed..comfy clean beds, clean towels and a lovely hot shower. Any small requests were accommodated, not that we needed much as we are quite self-sufficient. Overall, we would recommended this hotel if you don't mind walking and enjoy being away from the central, touristy areas, but knowing you can get to everywhere you want simply enough. The staff were friendly and pleasant enough. We did arrange a taxi through the hotel to take us to the airport, however we were let down and got a yellow!

Clean, comfortable Did not eat at Nice Matin Decent breakfast options walking distance Quieter neighborhood tourist wise 2 fire stations near by with sirens on 79th and Amsterdam but not a deal breaker

Was a beautiful hotel in a great location. We were surprised to get a two room suite that was clean and comfortable. Our reservation included breakfast at an adjacent restaurant, which we enjoyed. Highly recommend and we will plan to return for another stay. So happy with our choice. No complaints! Only comment is to be aware that hotel doesn’t have parking.

Clean

My favorite neighborhood in New York Cuty - convenient to everything but far enough from the madding crowd.

Clean, great location , quiet, friendly staff, walking distance to restaurants, bars, Central Park. FYI, No refrigerator in the room.

Everything was lovely, except the walls are a bit thin -- we could hear conversations through the walls and a crying baby. But apart from that, it's great!

This hotel is a great option to stay in New York! The hotel is close to the metro station and in 15/20 minutes you can reach the 5th ave and the main attractions. The rooms are spacious and soundproofed and we had an enjoyable view of the city. You can also have a nice breakfast/dinner at nice matin which is attached to the hotel. But you have also plenty of options nearby.

Disappointed in the deluxe room. Over priced for what I received in the room. The deluxe room consisted of a bed, dresser, nightstand, desk. No table and chairs to sit and have a meal. Guess I expected more for the over priced room.

Just lovely from start to finish.