Quick service clean and central oh and roof top bar cool

布団にダニか虫がいた。 次の日から全身が痒い。

スタッフはとても親切です。 気軽に質問することが出来ます。 清掃は一日一回ではなさそうでした。

Your guy will deal with a lot a backpacker person,noisy,drunk,smell…and more,even you pay for privilege room, not recommended,don’t believed, finf down by yourself ,good luck

This hostel is a great find and perfect for a short stay. The main positive it is very popular with a range of people coming through everyday so great to catch-up with people and find out about where to go, what to do. The rooftop bar is the main meeting spot and you can find people up there to hang out throughout the day but especially in the evening. Staff are polite and helpful. I stayed in a private room which was great, pretty much hotel quality and including a mini bar, towels, etc. Then a shared dorm for the night which was fine, clean and fairly comfortable, the bathroom could use more towels/additional bath matt/paper towel to clean a little between use but otherwise fine. Location is good too as very central in the Old Quarter, busy at night and especially at the weekend so expect a level of noise but it's tucked just off the main road. Nearby there are some great restaurants, bars, the lake, water puppet show and it's a short walk to other sights. Definitely recommend this hostel!

The worst serviced

깔끔하고 친절해서 좋아요

An excellent hotel. Great location in heart of the old town. Staff lovely and helpful. Thoughtful touches like a surprise cake for my birthday. A lovely touch!! Highly recommended

위치는 호안끼엠 호수에서 약 5분 거리로 매우 좋았습니다. 맥주거리 바로 앞이라 시끄러울줄 알았는데 너무 조용하고 좋았습니다. 직원분들 역시 매우 친절하였고 청결 상태 역시 훌륭하였습니다. 다만 아쉬웠던 점은 10층 조식 식당을 운영하지 않았다는 것입니다. 후기를 보니 10층에서 조식을 먹으면서 보이는 뷰가 훌륭하다고 하는데 그걸 보지 못한게 아쉬웠습니다. 조식 메뉴나 맛은 괜찮았습니다. 전체적으로 보면 부족함 없는 훌륭한 호텔이라고 생각합니다. 다음에 또 하노이를 가게 된다면 주저없이 본셀라 코지 호텔을 선택할 것입니다. 다만, 그 때는 꼭 10층에서 조식을 먹어보고 싶습니다. 여행기간동안 친절히 대해주신 본셀라 코지호텔 직원분들께 감사드립니다.

Even though I arrived late at night on the plane, the staff prepared drinks and it was nice to call the room the next day when the pick-up bus arrived to move to another place. Breakfast was clean and more delicious than I thought. The hotel is right in front of the beer street, so I'd like to stay next time. But the size of the room is rather small, so it would be nice to use a suite. We're very satisfied with our reservation for five to six hours of sleep.

Super Courteous, Friendly, helpful staff that made our stay a delight. It is a bit hidden in a little alley way , but once you get over that hurdle it's all fine.

Good location. Friendly and helpful staff Very good breakfast with different menu every day (we stayed there for 4 days)

깔끔하고 관광지 포인트에 있어 위치상 유리합니다. 직원들도 친절하고 인사도 잘합니다. 다만 조식메뉴는 비교적 간단해서 생각보단 좀 못했어요. 하지만 먹을만은 합니다. 그리고 호텔정문이 길쪽에 있질 않고 작은 골목사이에 있어 처음에 헷갈립니다.

The hotel itself is modern and well maintained for the price point, but where it really shines is the breakfast and the staff. Everyone who works here is so nice and accommodating! I had some issues with my safe but after 2 in-room calls they decided to replace it with a different box, and no issues after that. They were very apologetic about the situation. Breakfast was incredible, definitely have the pho and the chicken karaage (if they have it). I'd gladly recommend staying here, but maybe bring ear plugs because it is pretty close to beer street so if you're on a lower floor you'll hear a bit of street noise on the weekend.

Amazing location, right next to beer street. The staff were fantastic - so much so next time I go I’m definitely using this hotel

Probably the friendliest hotel during our stay in Vietnam! Great communications by the hotel Manager, Ms Anna, from way before our stay commenced. We were greeted with welcome drinks on arrival and the quick check-in was nicely handled by Justin who also gave us Hanoi city map and some tips on places of interest. We were a bit unsure when we went through an alley to get to the hotel entrance, however, as soon as we got to the reception, it was surprisingly spacious, bright & clean. Despite the hotel being located in the busy part of old quarter, the outside noise was never really heard in the room. We slept very well! The room is clean, spacious and looks just like the pictures in real life. The breakfast is wonderful (a la carte options as well as buffet). The check-out process was really, really pleasant - handled by Mia who attentively asked us where our next destination was and kindly gave us the list of recommendations for our next destination which came really handy for us. Of all hotels we stayed throughout Vietnam, the English spoken by Bonsella staff is the best. It is really not an exaggeration to say that this is a 3-star hotel with 5-star service.

It was nice to be in the Old Quater itself. The hotel was very clean and comfortable.

Fantastic services, breakfast and location. Welcome drink and gift from hotel was nice surprise.

建物は古いですが、必要な設備は整っています。

The staff were so friendly. Location was perfect in the old quarter. Rooms spacious.