There are a list of “ do better” : when assigning room be mindful of safety . I am a middle age female and the room initially I was assigned to was in the back of the hotel with very little lighting and lots of areas exposed to the general public , was very unsafe. The door latch was faulty. There wasn’t no assistance to guest with luggage I was struggling and no one offered any assistance checking in or checking out. The front desk was hidden in the corner office and you had to repeatedly ask for help before anyone would acknowledge,. When calling on the hone from the room the front never answered . This was n multiple occasions. I ask for repair of tv , a tech came and said someone would return it never happened however it was noted on repair log. I was being generous on rating a 2 . I was very disappointed and I will forward this complaint up to regional . Unacceptable stay.