Very good hotel. But bath robes would helpful when using outdoor pool area when temperature below freezing

The front desk staff, Gei was sooo welcoming when we checked in! He made our anniversary weekend stay amazing to start off! Thank you!

The only reason why I am giving it 4 stars instead of 5 Is because the bed sinks quite a bit and Is rather uncomfortable but everything else was perfect. Location is prime and some of the best housekeepers I’ve ever encountered. Front desk staff was very sweet. I didn’t smell cigarettes at all like many have said. It’s just an overall great hotel in a great location! Is it over the top fancy? No but who cares when there’s so much to do in heavenly!! Tip: I used the South Lake Tahoe Airporter to get to and from RNO. It dropped me off at Harrah’s which is a 10 minute walk and it’s a beautiful, peaceful walk with a lot to see. Picks up at Harrahs, too! Its $60 round trip which isn’t bad considering how long the ride is.

The hotel rooms were very clean and the location is very beatiful!

Close to all the shops and things to do.

Clean, friendly

Great stay

Always a great stay right in the heavenly village. So nice.

Older hotel that smells like cigarette smoke all the rooms and the lobby need to be remodeled. I expected more for having a Marriott on the side of the building. These large hotel chains need to step up their game

The location is great in the middle of shops and restaurants. The property itself does need an upgrade. The mattress sinks in, the pillows are too high and hard. I would recommend bringing your own pillows. The 4th floor smelled like fish 2 days straight. We would go around to avoid the smell. Also one of the jacuzzi’s didn’t work. Overall they need to put some money back into the hotel.

Very friendly and accommodating

Nice area

The valet parking staff are shockingly rude people Worst Valet staff ever dealt with

I like the convenience of the location and close to the lake, casino, and shopping areas. Pool, jacuzzi and saunas were clean. I wouls stay at this place again.

Nice place to stay.

Excellent stay.

Great propert.

Had a studio, large room with a fully supplied kitchen. Very clean with a comfy bed but bring your own pillows if you can. We were in the 5th floor overlooking the pool. It was nice and quiet…overall loved this room. Have stayed here before and this room was bigger and in a better, quieter location. Walkable to everything.

Overall great stay.

The staff was really friendly very personable just overall wonderful. The grounds well maintained