Try to stay away! We booked 13 days in advance by hotels.com. Att arrival there was No room for us. They booked us instead to a local hotel for the same price -a room that 50% less cost, with No view to a terrible location. We had No choise But to spend Only a night there. They refuse to give a compensation. They don’t speak english and they email in italian, although We asked 3 times.
If You want to visit, call them in advance. It is the first time that this kind of scam happens to us.
We booked the superior room with Etna view for 100€ and We got for the same price a basement room with No view.
The hotel stuff behavior was unacceptable.