Xếp hạng và đánh giá tổng thể The Westin Charlotte

Central to downtown Charlotte. Staff was pleasant and stay was comfortable.

The front desk was very helpful in fixing my issues with the room service. I believe their names with Shania and Paul. They were very regretful and were able to resolve the problem.

Horrible service. No glasses in room. Only 1 robe. Not enough coffee. Ridiculous charge for milk for coffee. No shower caps in bathroom. Not a good experience . Wouldn’t recommend. Was threatened with parking after 15 minutes while waiting to check in.

We had a good stay

Heavenly beds were truly heavenly!

i was very accommodating for me

I had to make special accommodations on my mobile device to be directed to the valet parking entrance. This created many failed entries and detours when attempting to arrive at the hotel due to flawed approaches from Google. Ultimately I needed to navigate instead to the FedEx location inside the building which would then consistently put me, on S College Street.

We arrived very early and they were nice enough to let us check in early

Convenient to the football stadium

Close to Bank of America stafium

Clean luxurious stay downtown Charlotte.

They gave our room away, and downgraded us to a queen room. Played it off with the line "We are going to upgrade you from a King room to a Queen room." The room smelled like someone had been smoking in there. When I brought it up they said "OK" and gave me a blank stare. I will not stay there again. Marriots standards are that of 2-3 star hotel now.

Excellent Hotel!

No Valet parking Lobby was under construction Poor signage to let you know where the lobby was

Location was prime. Room was well appointed and very nice. Breakfast (room service) was fast, large portions, and delicious! Staff was super friendly. Excellent visit!

Under renovation but other than that. All great

A Great stay and will be back in the future.

Great hotel. Under renovation but that’s only temporary.

In town for football game. Ten minute walk to stadium from hotel entrance.

Enjoyed my stay