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A superb location for seeing Biarritz on foot. It is in a quiet town centre square (virtually no cars) with sea views from balconies. If driving into Biarritz there is a public underground car park just a few yards away. The airport is as close as it could be (20-25 euro taxi fare) but the train station is surprisingly quite a long way (15 -20 euro taxi fare) although plenty of buses. It does not feel like a 4 star hotel - the first impression of the ground floor is very dark - it was evidently refurbished 10 or so years ago to a style that may have been popular at the time. The dining room is only open for breakfast and the tiny gym probably rarely used. No bar or lounge. Both face the square so when you first arrive It almost seems the hotel is closed. We only ever saw a friendly receptionist who again is hidden away. This feeling is not helped by the tiny lift and narrow commonways (on second floor) needing a new carpet but our room itself was absolutely fine. We had a junior suite - just a large bedroom with settee but on the corner of the hotel so had a door onto the front balcony (sun in morning) and side window which at last gave a feeling of space. Shower room and wc both ok, in fact the shower itself was excellent. Kettle, coffee pod machine, fridge (no mini bar) all ok. All seemed clean as did the room. Having seen a lot of bad reviews we went with trepidation but the hotel suited our needs due to wonderful location - close to restaurants, beach and little harbour

Great and convenient

Emplacement de l'hôtel idéal avec un accueil très agréable. Chambre spacieuse, bien équipée avec une bonne literie. Court séjour très agréable avec, en prime, un temps magnifique. (Seul bémol pas de parking)

all good but a bit expensive

Emplacement idéal mais Hôtel avec un grand besoin de rafraîchissement. Chambre humide, sale en profondeur ( joints douche…) odeur humidité désagréable, chambre accote d’un escalier avec le bruit des marches en résonnante.

The property is well located near the main beaches, restaurants bars and nightlife. The hotel was of reasonable standard but we booked a quad room with courtyard view, but in fact there was no view as we were below the courtyard level, this meant the room was very dark. I expect other rooms in other parts of the hotel would have been fine but there was no other availability, and the room was at much lower cost than alternatives. We would have considered other options if the room clearly stated ‘no view’ or basement. However biarritz is wonderful and we enjoyed our stay.

La salle de bain mériterait d’être revu et un coup de clean un peu plus important mais dans l’ensemble belle prestation

Cet hôtel est agréable et le personnel sympathique mais quant à la qualité des prestations notamment l’état de la chambre opposée à son prix nous avons été très déçus. C’est dommage car un bon travail sur la décoration a été fait mais les peintures sont faites à moitié les boiseries en état de décompositions la climatisation pleine de poussière et le ménage approximatif… Nous avons été très satisfait du petit déjeuner avec beaucoup de choix ainsi que de la localisation de l’hôtel mais pas de la chambre que nous avons payé 220€ pour une nuit, qui plus est dans une chambre double standard.

Lovely hotel, excellent location, very helpful staff. The bed was very hard.

Cette hôtel n’est pas digne d’un hôtel 4 étoiles. La literie est très mauvaise et même pas une bouteille d’eau dans le petit frigo…

Great location, clean and comfortable hotel and all staff were nice! Only A/C needs maintenance. We were there during a heat wave and there was no air conditioning that could help lower the temperature. During “normal” hot days everything was perfectly fine.

Hôtel bien placé. Mériterait un très grand rafraîchissement (!).

Excellent location, in the heart of biarritz. Would recommend this hotel for a couple who want to immerse themselves in the centre on the city. Great hotel, friendly staff.

Beautiful location and very nice people. The elevator would give an ant claustrophobia but the location was amazing and so close to so many beautiful parts of the city. Hotel staff was very attentive and the hotel room was small, clean and nice.

Tout parfait.

Great location, however very over priced for what you get. Bathroom was not clean. Room smelled. Not what you expect from a four star hotel at this rate a night.

The hotel is well located in Biarritz. Quite expensive though, everything was clean and the bed was reasonably comfortable to sleep on . Room was spacious

Great experience. Nice room with balcony, great view of the sea, nice staff. Others have noted that the hotel appears run-down but it did not at all seem like that to me.

Evidently refurbished recently so room in good condition. Service however fatally let down by failure to make up one of the beds compounded by refusal of check-in lady to do anything about it. Luckily night staff immediately helpful but then next day room was not made up properly. Strangely, no restaurant despite prime position for tourist eateries.

Proper, ontbijt gewoon Omgeving top Goed hotel