Lantai kamar kotor. Tidak ada handuk, keset dan alas kaki jika tidak diminta. Kamar tidak dibersihkan, meskipun menginap lebih dari 1 malam. Air minum tidak direfill. Saluran air kamar mandi berbau. Shower amenities hanya sampo, tidak ada sabun mandi, sikat gigi dan odol.
I request for early check in but they couldn't do it even though I have seen in the lobby so many guests doing their check out. I request for 1 large bed for 2 (two) bedrooms and high floor also. They couldn't comply it. They were said didn't know about it even though I got mail that hotel already acknowledged about my special request. Before they promised me to 7th floor but actually they give me 5th floor.
Batiqa Hotel is one of the good three-star hotels, including Batiqa Hotel Cirebon. Comfort rooms with comfortable beds, good hotel facilities such as massage, swimming pool (some hotels do not provide). They also have friendly and helpful staff. And the breakfast menu is quite varied and delicious. Always a pleasure to stay at Batiqa Hotel.
Very bad: Wifi signal is so weak, cannot connect to wifi, had to call the receptionist twice but no solution/response regarding the wifi issues, not recommended for business trip.