Villa in Kepong

Friendly staff here. The food is delicious. Theview is great.

Good stay & value for money. Will back again.

Friendly staff, clean room, staff will clean your room if you do not put the don't disturb sign. Sound proofing could use little improvement can hear neighbours "Cur"-ing.

The female staff member was extremely uncomfortable and raised her voice when I asked to change rooms. I feel very bad with this happens, b/c I went to Malaysia I always to book a hotel here, but this time I was disappointed with the employee 's attitude. This experience was really bad.

the staff was friendly and accommodating ! but the room condition is unacceptable for a big brand name of IBIS hotel . broken floor found , unbalance floor when enter to toilet which possible makes people fall down . bed room chair was shaking almost broken without checking . room is smelly because of old ? kindly improve it

So dirty, so unclean, I killed 2 cockroaches in my bedroom!

No Hot water Water is cold Room smells bad.

No blanket. The staircase very long and high no lift. Not recommended.

No have customer service online.

Room is clean, but service not that good. No people at counter around 2 pm and I have to wait there.