The staffs are nice and helpful. But the room was not too clean, especially the bathroom. Our room was blackout twice, and finally we were moved to another room at night. The food was also poor, for the same price we can get complete and appropriate buffet at other 4 stars Hotel.
Great location, really pleasant and clean rooms. All of the people are incredibly helpful and generous. The location is fantastic. The pool area makes a great photo opportunity, with a lovely back drop the old bridge quite cold but definetely worth a dip. Believe everything you read about this charming hotel. We so enjoyed our stay there and I hope to return.