Best Hotels in Johor Bahru - City Center

For the price paid and hotel location, cannot complain. Hotel room facilities are aged which need upgrade. No more seating area at hotel lobby which is a negative point.

Citrus Hotel is the best choice if you are looking for comfort and convenient accommodation upon visiting Johor Bahru. It is just within less than 5 minutes walking distance from JB Sentral (transportation hub as well as crossborder CIQ complex). City Square shopping mall and Komtar JBCC are just in front of the hotel. Jalan Meldrum Food Street is just behind the hotel. The old town of Johor Bahru is just within 10-15 minutes walking distance. There is also an 24 hour Indian food restaurant which is just opposite the hotel. Citrus Hotel had been gone through renovation. Room was modern, clean, spaciousx and comfortable; even though my room has no window. The bed was comfy. Wardobe and luggage rack was available. There was tea and coffee making facility. In room WiFi functioned well. Bathroom was clean. It came with hot and cold water shower, hair dryer, towel, toileteries (soap, shower gel, shampoo, toothbrush and toothpaste). The staff provided warm and hospitable service. They tried their best to help us on luggage storage before we received room key. Breakfast was served at additional cost of RM 20 per person at the second floor of the hotel.

Convenience to place I want to go

This hotel is haunted. My pregnant wife saw a female ghost. And my kids too. Really creepy.

It's damn bad. Everything is old and in bad condition. Toilet stinks. Bathtub is rusty. The water heater is not working properly. Aircon not cold. I was in room 1233. Swimming pool is dirty. Breakfast selection is limited and horrible. Seriously the worst hotel i've been in. Do not come to this place. Citrus hotel which is just across and cheaper is much much much better.

The staff almost went into room without permission.

Our experience at the hotel was excellent. The location, dining options, and spacious accommodations were remarkable. However, there are some aspects of the interior that warrant attention. The doors, cupboards, and restroom facilities are outdated and constructed from wood. While the restroom is generously sized, it is lacking in hooks or shelving for personal items. Overall, we enjoyed our stay at the hotel.

view surrounding the hotel from our room

Very good, clean and comfort. Breakfast is tasty, nice hotel

Due to recent flooding in Johor Bahru, I reached out to the hotel via email on 12Jan to request booking refund for stay on 18Jan considering that the flood might impact accessibility of the hotel. I didn't get any response and was hoping that IHG had better customer service and at least respond to requests/queries, regardless of the decision to accept the refund or not. This disappointed me as repeat customer of IHG in other sites.