Lucky me this hotel didn't give me any check-in problems despite my very late timing of check-in. Room was comfy and great, clean and worth its price. All went well without any issues, loved the way its receptionist 's welcoming attitude and help even though I'm a foreigner here. Thank you Urban Inn Kulim! 😘.
Lobby aircondition is very poor not cooling, ceilling fan not swiche on when asked the receptionist says they switch off after 10pm. Perspiring sitting at lobby area. There is a room for improvement.
Room was cleaned and very tidy. Very quiet place, not much people there when I stay on Dec, 26. Suitable for family since not crowded. Will coming on future and very recommended!
The advertising photo have curtain. But actual room is without window. Need to mention in advertising either the room is with window view or without window. Others are ok.
The picture that motel upload not same, I booked for double single, but the hotel not provided for double single bed, reception also say the picture on website is not picture at their motel, better find another hotel
Initially had problem of room not available at that homestay. Realy disappointing though confirmed availability of room and paid. According to the management, there was no reservation made by the online agent. After showing paid receipt and reservation note it took almost an hour for them to arrange another hotel. I am lucky that I reached the homestay at 6 PM . If I am late I would have stranded without room to stay. Anyway thankyou.
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