I never thought that Staff has prepared 4 Rooms for us having a very early check in. It was a big surprise for us after a long "17 hours" flight. Thanks and apprectiate it highly.
Great location, very near to the central station and tram stop. Good value for money for those seeking for a place to rest while spending almost the rest of the time outside.
As per my previous review, I was informed the room facilities like capsule coffee machine, hair conditioner, body lotion not available and was solved by the receptionist. Additional to these above, I have to wait for above 30min to get the check in service since the receptionist at that time was only 1 person on duty, even she had work fast & nice but still we have to wait for that long.
There was no front desk staff, it ' s a self checking apartment. First room assigned to me was not cleaned after last guest left. Floor was dirty and clearly not vacuumed. The bed was made, but dusty, the towel were cleaned. I complained and I was offered another room quickly, so I liked the customer service. The second room was clean. The location was good. Overall, I am okwith the apartment.
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