I stayed at Novotel Siam Square for 3 nights during my trip to Thailand last month. The location was perfect, with all favorite malls and hangout spots within walking distance. The staff were friendly, and the hotel room was clean and spacious. However, I did have one unpleasant experience: the bathroom door was BROKEN. This should have been checked before guests occupied the room. While it may seem minor, it reflects the level of care and attention the hotel management dedicates to their service.