Villa in Lujiazui

Don't get me wrong, this hotel is perfect. The views, the location, the comfort. But the rules for the deposit were very shady. Be careful; Even after paying 100% for the hotel, you will be asked for a deposit of 4,900 CNY (IDR 11 million)! Yes, you heard that right, 4,900 CNY! They are trying to rip me off! As a foreigner in China, I felt very uncomfortable. I spoke to the receptionist, asking if this was really the rule and what it was for. He clearly couldn't give me an answer and then tried to ask for a 2,000 CNY deposit instead. Terrible customer service. Be aware and beware.

Strategic hotel location near with Metro Station and there are Family Mart next to the hotel and other small snack store. Shoutout to to the Concierge team especially Hao Yong Zhong (if i'm not mistaken) for took care of my broken lugage and support me to booked Taksi to my other destination. All I can say The Eton is worth for the money.

Good hotel. Near the bund. For new year eve it was decent.

The room does not have air conditioning. I informed the staff that it was very hot. The problem was solved by having a staff come and open the window. It is not worth the price of the room. It ruins the reputation of the Novotel hotel chain. I feel very disappointed.

Great Locations, Spacy room with kitchen, dining table and living room. Very recommended.

When I arrived there, it took too long time to check in and I felt very bad because there was under construction. So too noisy. They cant find my name wirh my passport. And in the night I heard little bit noisy also. Except that part, the room condition is good

The hotel is old and there’s certain smell to it ._.

Your breakfast is very excellent.

Beautiful place. Nice services.

Nice and good Hotel also good location