Villa in Hessen

Great service from the receptionist. Very accommodating with our requests. I do find it a little weird to have to go down to reception to ask for toilettries, but not much to complain. Wouldn't mind staying here again.

This is my 3rd time stay in this hotel and always feeling comfortable when I visited Germany and had a stopover in Frankfurt. The bed is clean also the bed room. Distance only steps away from Central Station and you won't be late to catch your train schedule 🙂. I always like this hotel and recommended for short stay 1-2 days before continue travelling.

Hotel is good maintenance, clean. There is a guess kitchen, so we can cook to save money 😀. Hotel is near to Supermarket Penny, Sky Plaza Hotel (There is DM cheap market, and Rewe Market to buy fresh food), and Train Station. If we walk further we will find more many supermarket bigger like Aldi, Rewe, etc. The Receptionist Staff, some of them very helpful, smart, friendly. Especially Jessica was so smart and fully helping. Best Staff 👍. Cleaning services was so helpful, which is informed me that I can get bed sheet etc free. But when I arrived at first time, the young lady in receptionist was not nice, and not informative. She didn't give information that Guess must ask bedsheets, towel etc at reception. If I didn't ask kitchen key, she didn't gave me. I saw she just focus on doing romantic with a man, her colleague in desk reception. Not give best service to guess.

Everything are good. Food, location and service are excellent...

The toilet is dirty and stinky.

The hotel is closed, but he does not inform me of the loss without staying.

The receptionists are okay, but the hotel itself is quite dirty, lots of dusts, the bed linen are not that clean too. The hotel wall is too thin, so we can always hear people talking from bar next door. And the bar closes at 2 AM, so we can't sleep that well.

Sheraton hotel just a few minutes walk to Frankfurt Airport Terminal 1. The bed is so comfortable and staff really helpful. Very reasonable price for 5 star hotel..

The room were nice full equipment and really helpful staff. Only my room don't have the TV remote so its end I can't watch any movies, but since I am arrive really close to midnight so its still acceptable and I just continue resting.

Good hotel that close to the Frankfurt Main Train Station. However, the check in time is about 3pm and the officer told me only allowed to check in after 3pm due to peak season of the room.