Musee Platinum FX Sudirman

2nd purchasing, so far staff friendly and excellent services

The CS service aka the ladies in front, are like shit. They don't have the intention to work or are they just incompetent? I'd rather lose my money and earn more than dealing with CS who behave like shit. Oh about the treatment, it's complicated just listening to it. Meaning those of you who want to buy a treatment here think 1000x/read the bad reviews piling up on Google. It's better to find another salon that's a bit more expensive but has PROFESSIONAL service and is hassle-free! For the ladies in front, all the ladies who have shit-like service: be healthy, I'll curse you all :) For the management: shame on you, better to hire more educated/well mannered receptionists than those assholes

sat set and friendly staff but we can’t move to another branch

The system that muse created is not practical, from the beginning of ordering the voucher, I tried to contact the place via the phone number listed but it could not be contacted. After booking via Traveloka, I arrived at the place but it turned out I had to book again for a consultation on a different day, after the consultation, I had to book again for the treatment. 2x back and forth for just that, transportation costs and time were wasted.

Everything was just as description.

The staff are friendly and very helpful when asked about many things. Super worth it 🤩

To know the flow and procedures, you have to check Musee's ig. check the highlights, it's quite helpful and gives an overview. Don't know, come to redeem vouchers without checking first, so you won't be surprised and get the wrong address, scolding the staff even though we didn't check and made the wrong assumptions. so far so good and I'm happy with my purchase for life time membership!

Been a member for more than 2 years, the result is as they promoted to us.

I've been here before and the results were satisfying. So far, there has never been an allergic reaction and every time I come, I am reminded again of the taboos after the laser.

everything good there. worth the price.

Everything was great. Also the result on the first treatment. Awesome

The staffs are all friendly and give the complete explanation about the service and everything, but there is only 1 room available for all the service and it’s not looking really clean when I get in. But so far so good

just one treatment, hopefully the results will be what I want

The promo is really cheap, and the service is okay. Recommended!

Will be starting my first treatment next week, so still cannot review it according to the treatment side. But for the consultation before treatment, it’s great, because they mention clearly what things that we have to do and don’t before treatment. Cannot wait for the treatment!

the frontliner and the therapists are friendly, but the place is not clean enough and less bright. but okay, service is good

It's clean, works fast and follows health protocols

First, scheduling at Musee via online is really difficult to reach. They are online but rarely and for a long time to reply to chat, they never pick up calls to regular numbers, fortunately they are still replied even though they have to wait all day and chat repeatedly. But the service there is really good, especially the staff who treat me, are very kind and friendly, want to give the explanation. Maybe it can be upgraded again for online services so that customers don't be lazy to ask questions. Thanks.

The place is now more dirty like poorly maintained, even though there are many customers. There are so many people that you have to set the schedule correctly and sometimes it's hard to reschedule.

So good! But it's just hard to do scheduling for treatment.