Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK.
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/phone call) or +1 (302) 899-2888 (WhatsApp), or via email at cs@gohub.com (Customer Service Operational Hours: Every day, 08:30 – 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from “Photos”
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
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Overall Ratings & Reviews eSIM 4G GoHub dùng tại Singapore và Malaysia
Traveloka (7)
8.8
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Traveler Reviews eSIM 4G GoHub dùng tại Singapore và Malaysia
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D***y
10.0
/10
Reviewed 4 week(s) ago
Voucher exchange is very fast, and can be used immediately. There are no obstacles during use, the signal is very strong in any location. The best.
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NGUYEN T. D.
10.0
/10
Reviewed 4 week(s) ago
Strong, stable 4G signal. Simple installation, easy to use.
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A***h
10.0
/10
Reviewed 6 week(s) ago
The SIM can be used in both Singapore and Malaysia without roaming.
Activation is quite quick and easy
Use all day without running out of data, fast and stable speed
Cheaper than buying directly from Gohub
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R***a
8.0
/10
Reviewed 17 week(s) ago
I activate the eSIM 3 hours before my flight while waiting to board my flight. When I landed and turn on the roaming button, I can get signal when I reach the airport and the quality is good.
Instructions were clear and easy to follow, I would purchase this again when I go on holiday because it is also very cheap imo.
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b***a
6.0
/10
Reviewed 20 week(s) ago
easy to install in your phone but super slow connection. limited coverage as well