The place is clean, the staffs were super friendly and were able to accommodate my requests since day 1. The view was great as we are on top of a hill, but you might want to rent either a bike or a car to go around places from this place. Hot showers works, WiFi is great (not common when you're in Penida as of my experience), and phone signals were great too. If there is any feedback, that would be for the food. But overall experience was great!