Very disappointed. I booked superior room, upon my arrival it was downgraded to standard and no explanation was given. I also had selected wifi when booking, yet, there was no wifi. I called and I was told to use the lobby 's wifi. Room was very dirty and dusty. Very unfriendly receptionists as if she was forced to work there. Madiun is a beautiful city, yet, I will never go to this hotel ever again. And I will also make sure neither of my friends go there as well. Terrible experience.