GRAND BASE Hakata Premium

I had a terrible experience. I arrived with three kids and my elderly parents, tired at 8 pm. There was no receptionist. The doors of the hotel were closet and all the instructions to check in were in Japanese. The check in process required to call a Japanese land line. I couldn’t call because my e-sim only allowed calls through WhatsApp or FaceTime. I had to borrow a phone from a person that was passing by. He was kind enough to make the call and help me with the instructions. As the person answering had a deficient English. If you are a tourist with and e-sim it will be very difficult for you to do the check in. The room was ok. I got better rooms for the same price in other cities of Japan. I would definitely recommend Mimaru chain.

We enjoyed the stay, and would recommend it. It was apartment style with kitchenette and the amenities you would expect. Rooms were spacious, and location was close enough to Hakata station (approximately 10 minutes walk). The unmanned element meant you might need to figure out the procedures a little, but there will be instructions provided.

the hotel room is quite roomy, clean and conveniently located. nice mini kitchen with good size fridge. we enjoy the convenience of having an on suite washing machine. highly recommended and would definitely stay here again.

Very clean and comfortable

Clean and spacious with affordable price

Good for family trip. Spacious two beds, dishes, and can cook also. Microwave was useful good.

初めて無人ホテルに泊まりました。 事前にメールで、宿泊の流れが送られてきていたので、スムーズに手続きでき宿泊することができました。 室内はとても綺麗でよかったです。

We stayed for 5 nights. Overall it was a great stay except on the 4th night, we accidentally saw a cut toe nail in the lower level of the coffee table. None of us cut nails, guess it was a leftover from the previous tenant, so cleanliness was not thorough. Other areas to improve: (1) the fridge seemed to maintain at the room temperature while the freezer worked normal. My yogurt was ditched due to the abnormal fridge temperature. (2) the style of the slippers are durable type (not single use). Due to cut toe nail found, it made me wonder if and how the slippers are cleaned. The slippers are enclosed and not breathable.I would bring my own normally, but learnt that slippers are provided for, so didn’t this time. (3) because the accommodation is unmanned and no one would pick up any garbage during the entire stay, finding space in room to store or handle waste was a bit of hussle. (4) cooking utensils (condition quite used) can support simple cooking, but better with scissors. I would have given a 10 if these could be improved.

9人で2泊しました。 洗濯乾燥機でなかったのが残念 バスタオル干す場所もないので困りました テレビのリモコンの電池がないのか、操作が出来なくて少し大変でした あとは快適に過ごせました

整潔 有洗衣機及煮食用具 唯一遺憾是 對外國人而言 垃圾的分類有點難以理解 如果能提供更多指引及垃圾桶分類會更好 整體而言是一個很好的入住體驗

お部屋に洗濯機、キッチンがついていたのでとても便利でした。 また利用したいです。

無人職守的櫃檯一開始覺得不太適應，透過平板溝通順利入住，退房也很輕鬆，由於住宿期間不會有人打掃房間也相對的不會被打擾，省下來的經費有反饋到設備與房價上，是個理想的家庭旅遊選擇

값도 저렴하고 방도 넓고 어메니티도 다양하여 좋았습니다

バス停から近い

大人数で宿泊しましたが、みんな大満足でした。 ホテルよりもゆっくりできて良かったです。 タオルも予備でたくさん用意されており、 助かりました。 洗濯機もあり、子供たちの衣類を洗濯して浴槽に干すと朝には乾いていました。 ありがとうございました。

清潔衛生非常好

무인 체크인이라 아이패드로 체크인하는게 낯설어 어려웠습니다만 숙소는 크고 좋았습니다. 수건은 숙박일수에 상관없이 1개만 제공되는 것은 조금 아쉬웠지만 세탁기도 있고 해서 크게 불편하진 않았습니다. 숙소 근처 버스정류장이 있어 교통도 그렇게 나쁘지 않습니다. 다음에 또 친구여러명과 오면 숙박할 예정입니다.

Nice place to stay. Clean and quiet. A little bit far away from Hakata station. There are restaurants, convenience stores, supermarkets, pharmacy shops close by. There has kitchen tools including detergents. Toothbrush and Toothpaste. As well as washing machine and washing powder. If there has more cloth hangers and fuit knife, that will be more perfect. After I used the hand soap and body wash, my hands and body were very dry.

また利用したくなる施設でした！

大人3名、子ども5名で泊まりました。 広くて、綺麗で、お洒落で、大人も子どもも、テンション上がりまくりで、一泊だけだったけど、また泊まりたいね、となるホテルでした🎵 祝日の最終日に泊まったので、お値段も安く、非常に満足でした♡ 博多に泊まる時は、また利用したいと思います！