Hotel Resol Sasebo

It was a good hotel for the price

Serious security and privacy violations. A person claiming to be my wife called this hotel, where she was not asked for either an Expedia or Hotel confirmation number. She was not on the reservation. She was not named anywhere as a person who could access details of this reservation, yet, this hotel provided her with access to the reservation, its details, and allowed her to influence the reservation itself. I believe they would have given her my financial information if she asked for it. Textual messages critical to our trip plans were not answered until the day before the reservation, and unreliable internet disconnected me many times. In person, hotel staff addressed their speech at the front desk to my aged grandmother, who is hard of hearing and not informed on the reservation, because they stereotyped me as not being able to speak Japanese. The security violations alone are enough reason not to come here; you don't need the subtle discrimination to tip the scales.

Was close to Downtown.

Good

Safe, Good , clean , and friendly staff

It’s a really great hotel to relax at, to get away and sleep

Good hotel, reasonably priced.

Parking is a bit expensive each night but it was a great hotel in a great location

Inexpensive, centrally located within walking distance of several venues: Sasebo train station, the port area, US Navy base

Conveniently located. Comfortable and they quickly added a bed for an extra guest. Plenty of restaurants and shopping. The train station was a couple hundred yards away and the bus terminal was on the bottom floor of the building. Perfect for our needs.

The room was quite small, but clean and quiet. The location is excellent. Center of the downtown area, just across the main street from the Sasebo train station and next to the main bus depot. Large elevated parking garage right behind the hotel, which offers discount parking vouchers.

Location is great, room is dated but clean, and the bathroom is way too small. There are not much hotel choices around this area with the same price range.

Highly recommend

I got a larger room than the cheapest and the room was still tight. There was confusion about breakfast so I ate elsewhere. The hotel is across the street from the train station, the taxi stand, and bus station so transportation was good.

I stayed in this hotel for a night and it was super nice. The room is small but big enough for one person. Its very close to the station so it’s convenient to get to.

Really nice place to stay and have a lot of place to go like the train station to travel to other cities on your free time, Ginza street that have a lot of small and medium size souvenirs shop, Bangai Mall and a lot restaurant options for all the taste.

A couple of the staff spoke great English, but had no problems communicating with anyone. Clean. Close to train. The express bus to Nagasaki airport is first floor, so super convenient. Plenty to eat nearby and lots of local shops nearby.

very convenient all around

The staff is very friendly and accommodating. However, I could barely open my large suitcase. Its a tiny room.

a little old but cost performance is good. Breakfast is Japanese but very nice