Hotels in Novena

Plus: great location, bus stop in front of the hotel, easy to reach downtown, bed was clean and comfort, cold AC. Minus: staff was not friendly, bathtub was leaking to bathroom floor

Excellent service by the staff. Keep it up

This hotel good and can check in early without wait longtime.

Stayed here for two nights during The Eras Tour Taylor Swift. I did some research about how Singapore hotels especially the 2-3 star hotels have limitations due to its land constraints so I expected how compact the room is gonna be but I didn't expect it to be SO clean, with a huge window so it didn't feel suffocating. The bed actually has a vacant space so we can easily store our luggage there and when we want to pray, we can just put it back in. The toilet is also very clean too, it smells good & relaxing, the water heater works perfectly fine just as the bath complimentary. My room actually has hairdryer, mini fridge too (despite how compact the room is), a make up mirror (yess with the cool make up-made lighting), a clothing hanger and a mini chair. It was such a perfect, clean, spotless, 2 star hotels. I was so happy might return next time. Oh and the staffs are also so very kind! We goofed around and I asked so many places to explore in Singapore and they were happily answered and gave many recommendations! So happy staying here.

The room is so clean. Hotel staff is helpful. We are nit having the breakfast so cannot tell about it. Location are good as it is located near a small mall which have a lot of good restaurant. Located also near train station as well (few meters only from the hotel)

Fragrance's staff Alan & Ellyana were very helpful with the luggage and everything. Best value hotel in Singapore, not too far away to the city center and convenient. Would 100% recommend to our friends and colleagues from Indonesia.

The room too small, I book for 2 adult and 1 child but no additional pillow or amenities. They don't clean up the room and never take out trash event we put the sign on the door handle. So everytime we get back to our room, we should call front desk for towel, trash, new amenities and water. The staff are nice, location near bus stop, but no MRT amd no food stalls around it, so we should walk to nearest mall for eat.

Everything is good thank you ibis

All good! Its just a different district in sg, but good experience.

The frontdesk aunty was rude unable to give me solution when I did not bring my daughter bus pass instead she said that they are not allowed to enter till I asked her can I ask someone to snap picture and email then she said yes can! Booked that hotel cause got bigger room and enough for my 4 kids and they did not notified us that the pool was under maintenance! My kids was so sad especially the birthday boy. Our main reason is the pool for kids to swim if we know this happened we rather stay home & not wasting money! Singapore hotel are worst!