The hotel very god and extra good.

During my recent business trip to Medan, I chose to stay at the Santika hotel. I was initially drawn to the hotel by its convenient location and positive reviews, but unfortunately, my experience fell short of my expectations. The staff at the hotel were indeed friendly, and I appreciated their warm welcome. The breakfast buffet offered a wide variety of options and the Sidikalang coffee was a standout, providing a much-needed caffeine boost to start the day. However, the positives ended there. One major downside was the lack of soundproofing in the room. Throughout my stay, I was constantly disturbed by the relentless noise of 24-hour traffic and the sounds coming from neighboring rooms. The TV even turned on by itself a few times! This made it difficult to get a good night 's sleep and added unnecessary stress to my trip. Furthermore, the condition of the room itself was disappointing. The bed was not as comfortable as I had hoped, and the towels provided were worn and past their prime. To make matters worse, the shower in my room was not functioning properly. Despite my efforts to adjust the faucet, I struggled to get the hot water I desired after a long day of work. As a guest, I had anticipated a higher standard of quality and comfort from Santika, but unfortunately, my experience did not meet these expectations. Regrettably, based on this experience, I will have to reconsider staying at this hotel on my future visits to Medan.

Nice place with good price. Enjoyable. Nice staff and, I'm vegetarian, they provide for me nice meal.

I think time for renovation. Hotel size is very good.

Dengan booking di traveloka saya berharap kamar yang lebih baik. Nomer kamar: 703. Kamar nomer 703 yang saya dapat: poin -1 lantai paling atas, tidak terjangkau Lift, lift hanya sampai lantai 6 + naik tangga untuk ke lantai 7. 2 space kamar pas mepet dengan kasur, tidak ada ruang gerak kecuali arah ke toilet. 3 saking mepet space nya hingga tidak ada ruang buat saya sholat walau ada petunjuk arah kiblat nya. 4 air mandi tidak lari ke arah afur pembuangan, tapi ke arah sebaliknya ke pintu kamar mandi. 5 menu sarapan kurang bervariasi, hanya 1 menu utama dan menu tambahan lainnya selalu sama setiap hari. Menu sama: roti tawar, selai strawberry, mentega, meses coklat, kopi, teh, bolu gulung mini, buat dingin, minuman manis, air putih. Menu utama beda. Hari 1 gulai opor ayam dengan daging potonga. Kecil kecil. Hari 2 nasi goreng, telur, gorengan. Poin+1 linen bersih. 2 handuk bersih. 3 toiletries oke. 4 pelayanan ramah. 5 shower OK. Menu makanan kurang bervariasi. Hari sabtu menu 1 menu utama gulai opor daging ayam nya kecil kecil dan banyak tulang nya, roti panggang, kopi, teh, buah dingin. Hari minggu 1 menu utama nasi goreng + menu telur, lainnya sama roti dan kopi teh buah.

Very helpful staff, especially Mba Fira (front office) 👍🏽. Comfort and cozy room, and love your toiletries. Good hospitality. Thank you.