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Buy bus and shuttle tickets anytime and anywhere with Traveloka. No more wasting time going to the terminal or agent office, now you can buy tickets from the comfort of home.
We provide 24-hour Customer Service. So, anytime you have a problem or question, call, chat, or send us a message from your Traveloka App. We’ll be there, always.
From bus and shuttle schedules, routes, boarding and arrival points, and ticket prices, to their photos and facilities, you can find them all at Traveloka. We give a complete info to help you decide the best bus or shuttle for you.
Whether you want to pay via bank transfer, credit card, or with cash at your favorite mini markets, we’ve got you covered.
PayLater allows you to book flight tickets at any time and secure your bookings without having to pay full immediately. Use the initial limit starting from 10 mio, then pay in 1-12 installments with low interest.
Start your search by filling in your departure location and destination, date of travel, and number of seats.
See bus/shuttle options, including their routes, schedules, and ticket prices. You can also filter your search to find your favorite bus or shuttle operator more easily.
Tap on one of the buses or shuttles to find more details, such as facilities, route, schedule, price, and photos. Tap Select to proceed booking.
Fill in your contact and passenger details. Make sure all details are correct. You can also select your seats on some buses/shuttles.
Check all your booking details once again. Continue by tapping Select Payment Method and complete payment within the time limit.
Once payment is confirmed, the e-ticket will be sent via email or SMS. You can also see your e-ticket via My Booking at the homepage.
To board the bus, just show the e-ticket in your phone (as email, SMS, or on Traveloka App) to the bus staff. The bus staff will give you a paper ticket if required by the operator.
Before submitting a refund or reschedule for your bus order, please check whether a refund or rescheduling is available for your ticket. Go to Orders, then Open the e-ticket that you want to refund or reschedule. Find the Cancellation Policy and Schedule Changing Policy at the bottom of the page and read the policy.
If you can refund and reschedule, you can submit a refund or reschedule for your bus order by contacting the relevant bus operator. You can find your bus operator's contact details on the e-ticket sent to your email or on the e-ticket in the Traveloka App, in the Cancellation Policy and Schedule Changing Policies.
Please check your e-ticket on the Traveloka App, email or SMS and confirm whether you have to exchange the e-ticket for a paper ticket from the PO bus.
If it says that you need to exchange your e-ticket, you can show your e-ticket to the bus staff at the departure point and ask him to give you a paper ticket. If it appears that your e-ticket is an official ticket, simply show the e-ticket to the bus staff at the departure point to board the bus.
Please also show your KTP, SIM or student card to the bus staff along with your e-ticket.
There are several types of buses, including:
Yes, Traveloka offers various discounts you can choose from when booking your bus ticket. Check out the Traveloka promo page for more information.
You can book a bus ticket online by downloading the Traveloka app for Android or iOS. Here’s how:
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Get ready to enjoy more convenience when planning your trip for vacations, Lebaran bus tickets, or returning home using a bus/travel shuttle or intercity bus with Traveloka. Traveloka's latest online bus ticket feature makes booking bus and travel shuttle tickets as easy as online shopping. With the 3P motto, you only need to follow three simple steps. First, choose the bus/travel that fits your needs. Book the bus/travel ticket you want, and then travel comfortably and peacefully with Traveloka bus, because everything is sorted in no time.
Here are some tips to make buying bus tickets on Traveloka even easier, ensuring a smoother journey for you!
1. List down the main details of your trip, such as the destination, departure and return dates, the number of passengers, and travel budget.
2. Set out your deadline for buying the tickets. Bus/shuttle tickets usually become available from 90 days to 2 days before departure. We recommend that you buy the bus/shuttle tickets online around 5 days before departure so you don’t run out of tickets.
3. Open the Traveloka App or Traveloka website. Here, you can see a complete info related to your trip, such as the buses/shuttles available (including its facilities), the tickets’ price range, the routes, and the trip duration. Select the bus/shuttle that suits your needs, then fill in the required passenger data.
1. Once you have your Traveloka e-ticket, see the information on the top of the e-ticket. Check if you need to exchange your Traveloka e-ticket with a paper ticket from the bus/shuttle operator. If not, then you just need to show your Traveloka e-ticket in your handphone to board the bus/shuttle.
2. Also pay attention to other important info on your e-ticket, such as the Booking Code, Traveloka Booking ID, as well as the boarding and arrival points, to avoid any confusions before and during the trip.
3. Prepare the items you need to bring, such as your identity card and Traveloka e-ticket. To make your trip even more comfortable, also don’t forget to bring your handphone, charger, power bank, headset, camera, medicines, snacks, drinks, jackets, and socks.
4. On your departure day, make sure to arrive at the boarding point time (at least 60 minutes before departure) to check in. Traveloka provides an Official Ticket Guarantee to ensure your ticket is accepted by the bus/shuttle staff.
5. Once you board the bus, now it’s time to sit back and enjoy your time on the bus/shuttle until you reach your destination!
As a trusted platform for booking bus and travel tickets, Traveloka makes it easy to purchase bus and shuttle travel tickets without needing to visit a bus agency in person. With Traveloka, you can handle all your bus and travel ticket bookings through a single application, making the process highly convenient and efficient.
Traveloka has established partnerships with various official bus operators and travel agencies, ensuring that your travel needs are met quickly and easily. Here are some of the benefits you can enjoy when booking bus and travel tickets through Traveloka:
Using the Traveloka platform, you can easily book bus and travel tickets without needing to visit a bus agency in person. By simply opening the Traveloka app or website, the ticket purchasing process becomes highly practical and efficient. There’s no need to spend time waiting or queuing at a bus agency.
Traveloka offers the flexibility to book tickets at any time, even on short notice. You can quickly check bus schedules, current ticket prices, and choose a travel option that fits your needs. Whether for a planned trip or an urgent need, Traveloka allows you to handle all of this swiftly and hassle-free.
Traveloka offers an extensive range of routes and bus operators, thanks to its partnerships with various bus agencies across Indonesia. This means you don't have to worry about the diversity of travel options when booking bus and travel tickets through Traveloka. The platform ensures you have access to a broad selection of routes from reliable bus operators.
Major names in the transportation industry that collaborate with Traveloka include Rosalia Indah, Sinar Jaya, Damri, and many others, guaranteeing high-quality and trustworthy options. Additionally, Traveloka partners with leading travel services such as Cititrans, XTrans, Baraya Travel, and Daytrans, which operate in major cities like Jakarta, Malang, Surabaya, Bandung, Bali, Yogyakarta, and more. With all these choices, you can easily find a route that fits your travel needs, making every journey easier to plan and tailored to your preferences.
Traveloka offers a wide range of competitively priced bus and travel tickets, backed by its commitment to providing the Best Price Guarantee. With various attractive promotions, such as special discounts for peak travel seasons and other exclusive offers, you can find bus and travel ticket options that fit your budget without compromising comfort.
Additionally, Traveloka allows you to travel cost-effectively through flexible and affordable fare options. You can also access detailed information when purchasing tickets, including departure schedules, key points like drop-off and pick-up locations, and various onboard amenities, such as sleeper buses, full AC, reclining seats, restrooms, and snacks with bottled water.
Traveloka provides multiple bus classes to match your preferences, from Executive and Suite to President and VIP. With all this information, you can ensure your journey is not only budget-friendly but also comfortable and tailored to your needs.
Traveloka ensures that all bus and travel tickets you purchase are official, thanks to direct partnerships with bus operators and travel service providers. This means your ticket information is well-coordinated across all departure points, making the boarding process seamless. Simply present your Traveloka e-ticket, and you can board the bus to start your journey.
If you encounter issues such as e-tickets being rejected, reserved seats being taken by others, or buses departing earlier than scheduled, Traveloka is ready to provide solutions. We offer an Official Ticket Guarantee by providing replacement vehicles or, if necessary, issuing a full refund. With this support, you can be assured that every journey booked through Traveloka will proceed smoothly and without obstacles.
When using Traveloka to book bus and travel tickets, you’ll find various payment options that make transactions easy and secure. Traveloka offers a range of payment methods including ATM transfers, e-wallets, bank transfers, PayLater, credit and debit cards, and instant payments. With these diverse options, you can complete your ticket purchases effortlessly.
Traveloka is committed to ensuring a smooth and secure payment experience. We partner with leading banks in Indonesia to provide comprehensive payment methods, including payments through Indomaret and Alfamart. These flexible payment options are designed to enhance consumer convenience and ensure transactions are completed quickly and efficiently. With Traveloka, booking bus and travel tickets becomes easier, giving you more time to enjoy your trip.
If you encounter issues while booking bus and travel tickets or need to request schedule changes, Traveloka is ready to assist at any time with its 24/7 customer service. We understand that problems can arise at any moment, and we are committed to providing prompt and effective support.
Traveloka offers various communication channels to ensure you receive the assistance you need without hassle. You can reach our customer service team via WhatsApp, email, or a dedicated call center. With round-the-clock availability, you can get answers to questions about online bus and travel tickets, as well as help with rescheduling or other issues.
Booking bus and shuttle tickets online has become easier with Traveloka. Here’s a comprehensive guide on how to book tickets from nearby bus agents through Traveloka, ensuring you get your tickets quickly and effortlessly.
Start by downloading the Traveloka app if you haven’t already. The app is available on Google Play Store for Android users and on the App Store for iOS users. Once downloaded, install the app on your device.
If you don’t have an account, register using your email address or phone number. If you already have an account, log in with your credentials. This account will streamline the booking process and give you access to various features and special offers.
On the main page of the Traveloka app, find and select the “Bus & Travel” menu. This will take you to the dedicated page for booking bus and shuttle services.
Provide the required travel information, including:
Traveloka will display various route and bus operator options based on your provided information. You can view options from relevant and trusted bus partners. Compare prices, schedules, and amenities offered to select the option that best suits your needs.
After choosing a bus operator, you’ll have the option to select seats according to your preferences. Some buses offer additional amenities like full AC, reclining seats, or even sleeper buses for extra comfort. Ensure you check the available amenities to make sure they meet your requirements. You can also use the ‘filter’ feature to customize your bus and travel search based on price, departure time, arrival time, bus class, amenities, and vehicle type.
Fill in the necessary details for each passenger, including names, identification numbers, and contact information. Ensure the data is accurate to avoid issues during your trip.
Traveloka offers various payment options for convenience. Choose the method that is most suitable, such as ATM payment, e-wallet, bank transfer, PayLater, credit, or debit card. Follow the on-screen instructions to complete the payment.
After a successful payment, you will receive an e-ticket sent to your email or accessible through the Traveloka app. This e-ticket serves as proof of purchase and must be shown at boarding.
With your e-ticket ready, you are set to start your journey. Arrive at the departure location about 30 minutes to 1 hour before the scheduled departure to avoid delays. Keep in mind that there may be a check-in or identity verification process that could take additional time, so aim to arrive early.
Don’t miss out on the opportunity to secure highly affordable bus and shuttle tickets through Traveloka’s special promotions. This platform simplifies your travel by offering a wide range of bus and shuttle options connecting popular destinations across Indonesia. Take advantage of substantial discounts on your desired routes and plan your trips more economically.
Traveloka not only provides convenience in travel but also ensures you get the best prices. Whether you’re planning a business trip, a vacation, or visiting family, Traveloka’s bus ticket promotions allow you to enjoy more affordable travel without compromising on quality.
With a range of bus options and exclusive coupons from Traveloka, every journey becomes more comfortable and cost-effective. Don’t miss the chance to take advantage of the best deals and experience premium services that ensure smooth and enjoyable travel. Book your bus and shuttle tickets now on Traveloka for a more economical and pleasant travel experience!
When purchasing bus and shuttle tickets through Traveloka, you receive a 100% Official Guarantee, ensuring that your e-ticket will be accepted by the bus operator without any issues. If you encounter problems such as e-ticket rejection, someone else taking your reserved seat, or an earlier departure, our Customer Service team is available 24/7 to ensure your journey goes smoothly.
With Traveloka, you can book bus and shuttle tickets with full confidence, thanks to the official guarantee, always-available customer service support, and refund policy that ensures a comfortable and stress-free journey. Book your tickets today and enjoy a secure and reliable travel experience with Traveloka!
The list of bus and shuttle operators on Traveloka often includes popular and reliable providers. Examples of bus operators that might be available on Traveloka (depending on region and availability) include Pahala Kencana, ALS, Rosalia Indah, Sinar Jaya, DAMRI, Garuda Mas, Primajasa, Sempati Star, Putra Remaja, Putra Pelangi, Agra Mas, Gunung Harta, Lorena, Laju Prima, RAPI, Haryanto, Efisiensi, Sugeng Rahayu, Cititrans, Eka Mira, PO SAN, Hiba Putra, Kangaroo, Safari Dharma Raya, Titian Mas, EPA Star, New Shantika, Gunung Harta Solutions, Daytrans, Baraya, Yoanda Prima, Litha & Co, Sembodo, Surya Bali, Restu Mulya, Harapan Jaya, Tiara Mas, Kramat Djati, XTrans, Joglosemar, Bejeu, Palala, Jackal Holidays, Sumber Alam, Wisata Komodo, Budiman, Malang Indah, NPM, Agung Mulia, Gajah Mungkur, Arya Prima, Pasteur Trans, Lintas Shuttle, and many more.
Traveloka makes it easy to find the most popular and suitable bus and shuttle routes for your travel needs. With a variety of options available, you can select the most efficient and comfortable route to reach your destination. Some accessible bus and shuttle routes include Travel Bandung Jakarta, Travel Jakarta Bandung, Travel Malang Surabaya, Travel Jogja Semarang, Travel Surabaya Malang, Tiket Bus Surabaya Jakarta, Bus Jogja Jakarta, Bus Jakarta Surabaya, Tiket Bus Malang Jakarta, Bus Malang Surabaya, and many more.
Before deciding to purchase a bus ticket online on Traveloka, it is crucial to understand the various bus classes available. By familiarizing yourself with each bus class, you can more easily choose the option that best fits your travel needs and budget. Here is a complete guide to the bus ticket classes you can choose from on Traveloka:
Economy Buses are the most cost-effective option with lower ticket prices compared to other bus classes. There are two types of Economy Buses you can choose from:
The seating configuration in Economy Buses is typically 3-2, meaning three seats on one side of the aisle and two on the other. This is a good choice if you're looking for a budget-friendly travel solution without extra amenities.
VIP Buses offer a more comfortable travel experience and better amenities compared to Economy Buses. In a VIP Bus, you will enjoy:
The seating configuration in VIP Buses is usually 2-2, providing more space. VIP Buses also generally offer shorter travel times compared to other classes.
If you have a slightly larger budget and want premium amenities, Executive Buses are an ideal choice. Features include:
The seating configuration in Executive Buses is usually 2-2, offering more comfortable space compared to Economy Buses. Although travel times might be slightly longer than VIP Buses, the premium facilities make the journey more enjoyable.
Super Executive Buses are suitable if you want a fast journey while still enjoying premium facilities. The amenities in Super Executive Buses are similar to those in Executive Buses, but with the added benefit of shorter travel times, making them ideal for more efficient travel.
Suite Class Buses are perfect if you want a travel experience akin to sleeping in a hotel. Features of Suite Class Buses include:
With fully reclining seats, Suite Class Buses offer a highly comfortable travel experience, especially for long-distance journeys.
Buses are a popular transportation option in Indonesia, mainly due to affordable ticket prices and comfort. If you are planning a bus journey, it’s important to know the various bus models available to choose the one that best fits your needs. Here are some bus models you can find on Traveloka along with their key features:
Normal Deck Buses are the earliest type introduced in Indonesia. Typically used for economy class travel, these buses have several distinctive features:
Normal Deck Buses are a good choice for short trips or if you are looking for a more affordable transportation option.
High Deck Buses offer a higher deck compared to other buses, with a height of around 3.5 meters. Key features include:
High Deck Buses are comfortable for long trips and offer more space and additional amenities.
Double Deck Buses, or double-decker buses, have a height of about 4.15 meters with two levels connected by stairs. Advantages of these buses include:
Double Deck Buses are ideal for tours requiring a large passenger capacity and premium amenities.
Super High Deck Buses have a height of about 3.9 meters and offer a modern and luxurious interior. Distinguishing features include:
Super High Deck Buses offer a comfortable travel experience with modern amenities, making them ideal for long journeys.
High Deck Double Glass Buses are similar to Super High Deck Buses but with some differences:
With double glazing, these buses provide extra protection and comfort during the journey.
Ultra High Deck Buses combine features from both Super High Deck and Double Deck Buses, with a height of about 4 meters. Key characteristics include:
Ultra High Deck Buses are excellent for trips requiring large capacity and separate space for crew and passengers.
Minibuses and Elfs are often used for relatively short trips, with varying capacities:
Minibuses and Elfs offer flexibility and comfort for trips with fewer passengers.
In Indonesia, passenger terminals play a crucial role in the transportation system, and each terminal is categorized based on its service functions, facilities provided, and authority. According to Government Regulation of the Republic of Indonesia No. 43 of 1993, passenger terminals are classified into three main types. Here is a complete explanation of each terminal type and its functions:
Type A Terminals are the most comprehensive, serving a wide range of transportation types. This includes:
Facilities: Type A Terminals are generally equipped with comprehensive facilities such as comfortable waiting areas, restaurants, and information centers to enhance passenger comfort.
Type B Terminals are more specialized in their functions and primarily serve:
Facilities: Type B Terminals usually have adequate facilities for local and intercity passenger needs, but may not be as comprehensive as Type A Terminals.
Type C Terminals are the simplest in terms of facilities and functions and specifically serve:
Facilities: These terminals typically offer very basic amenities, focusing on the departure and arrival of rural transportation without many additional features.
Understanding the types of buses available in Indonesia is a good first step in planning your journey. However, it’s also important to know the main bus terminals that facilitate your travel. These terminals usually offer comprehensive facilities and high-quality services. Here is a list of some of the most popular bus terminals in Indonesia that you should be aware of:
Kampung Rambutan Terminal is a major Type A terminal in Jakarta. It serves as a central hub for travel to various cities in surrounding provinces as well as the Jabodetabek area (Jakarta, Bogor, Depok, Tangerang, and Bekasi). With a large capacity and efficient services, Kampung Rambutan Terminal facilitates passenger mobility to and from the capital. Facilities at this terminal include comfortable waiting areas, food and drink kiosks, and a digital information system to assist passengers in planning their trips.
Pulo Gebang Terminal, located in Jakarta, is not only a Type A terminal but also the largest bus terminal in Southeast Asia. This terminal offers a modern concept with advanced facilities to enhance passenger comfort. With electronic systems including online bus ticket purchases and integrated information systems, Pulo Gebang Terminal ensures a smooth travel experience. Modern amenities include an integrated boarding pass area, as well as various services and high standards of cleanliness.
Located in Solo, Tirtonadi Terminal is the largest Type A terminal in the city. It serves various types of transportation, including Intercity Interprovincial (AKAP) and Intercity Intraprovinces (AKDP) buses. The strategic location of Tirtonadi Terminal, which is directly connected to Solo Balapan Station, makes it easy for passengers to transfer between buses and trains. With a pedestrian bridge directly linking the two terminals, passengers can easily switch from bus to train, making their journey more comfortable and efficient.
Situated in Bandung, Leuwipanjang Terminal is known for its airport-like facilities. This Type A bus terminal is the main terminal in the eastern part of Bandung and serves various city transports, city buses, as well as intercity intraprovinces (AKDP) and intercity interprovincial (AKAP) services. The modern design and comprehensive facilities at Leuwipanjang Terminal make it one of the favored terminals in Bandung. Passengers can enjoy airport-like services with adequate dining and shopping areas, adding extra comfort while waiting for departure.
Purabaya Terminal, also known as Bungurasih Terminal, is one of the Type A terminals serving the Surabaya area and its surroundings. With over 1,000 buses operating daily, Purabaya Terminal is among the busiest terminals in Southeast Asia. The terminal offers various facilities to ensure a smooth and comfortable journey for passengers. Located strategically in Surabaya, Purabaya Terminal facilitates access to various destinations and ensures an efficient travel experience for passengers.
After understanding the various types of buses available in Indonesia, it's time to get familiar with the types of travel or shuttle buses designed for short trips. These vehicles offer comfort and convenience for routes that are not too far, and they are usually a preferred choice for short city or intercity trips. Here are the different types of shuttle buses you can find on Traveloka, each with its own advantages and facilities:
Shuttle buses are a common choice for short trips, typically with a passenger capacity of 8 to 14 seats. Facilities on shuttle buses often include full air conditioning, mineral water, recliner seats, reading lights, and USB ports for added comfort during the journey. The seating configuration in shuttle buses can vary depending on the type of vehicle, usually consisting of 1-1, 1-2, or 2-3 seating arrangements. With various seat configuration options, shuttle buses can be customized to meet your travel needs, providing flexibility and comfort according to your preferences.
Toyota Hiace Shuttle is a highly popular type of travel vehicle, with a passenger capacity ranging from 8 to 15 seats. The Toyota Hiace is known for its spacious cabin and higher comfort levels compared to other shuttle types. Facilities provided in Toyota Hiace Shuttles include full air conditioning, USB ports, recliner seats, and reading lights. Some service providers also offer additional amenities such as meals and mineral water to enhance your travel experience. The Toyota Hiace is designed to provide a comfortable journey with a focus on quality and passenger satisfaction.
Traveling with a travel or shuttle bus offers comfort and flexibility for both short and long journeys. To ensure a smooth trip, here are some important tips to keep in mind: