I know about this hotel since 2022. At that time my father had a heart attack while we were on vacation in Kuala Lumpur. We camped in this hotel for 10 days because my father had to undergo emergency surgery in IJN. Since then every time we go to Kuala Lumpur we stay in this hotel because of the area and the very reasonable price. Comfortable and clean room. In their laundry room, we can wash and dry our clothes.
Everything the hotel provided is very dirty. Blanket is dirty and stained. Bathroom very smelly, I spray air freshener and after about 30mins, the smell is back again! The hotel is not even worth the price.
I ordered a high floor room and non smoking. In fact I got a second floor room and the whole floor is smoking so I couldn't breathe. Also the room is very small and dirty, cockroaches are everywhere. The room was next to lift, so every time the lift stops the alarm works loud and I can't sleep. The whole experience was very bad and I couldn't complete my stay and checked out early