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Help Center - Insurance

What are the benefits of Flight Delay Insurance?

Flight Delay Insurance is a product from CHUBB ID. With this insurance, you can get Rp600.000 compensation if your flight gets delayed for at least 90 minutes, with Terms & Conditions as follows:

  • Delayed time is calculated from the difference between the scheduled & actual departure time.
  • The flight delay has to be announced after check-in and before departure time.
  • Does not cover flight reschedule and cancellation by airlines.
  • If there are multiple delays in your one-way itinerary, only one compensation can be paid out.
  • For round-trip flights, you can claim one compensation for the departing flight and one compensation for the returning flight.
  • Insurance purchase is non-refundable.

    For complete Terms & Conditions, please refer to this Policy Wording.

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