Arabella Residence

Hotels
7,8
/10

Pleasant

34 reviews

What Guests Say About Their Stay

Islam
10,0
/ 10
Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
Islam
10,0
/ 10
Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
Adil
10,0
/ 10
Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
In the Area
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Gamal Abdel Nasser, New Cairo 3, Cairo, Egypt, 11835

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Arabella Residence is located in area / city New Cairo 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Arabella Residence

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Gamal Abdel Nasser, New Cairo 3, Cairo, Egypt, 11835
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Discover More About Arabella Residence

Location


Arabella Residence is located in area / city New Cairo 3.

About Arabella Residence

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Arabella Residence.

All facilities in Arabella Residence

Others Arabella Residence
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Tours

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Transportation

  • Valet parking
  • Area shuttle with surcharge

General

  • Smoking area
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Arabella Residence

Important Note
  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 12 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Arabella Residence
40
Number of floors in Arabella Residence
5
Another facilities in Arabella Residence
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Tours

Frequently asked question in Arabella Residence

What are available facilities at Arabella Residence?
There are top facilites at Arabella Residence such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Arabella Residence?
The standard check-in time at Arabella Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Arabella Residence provide breakfast?
Yes, Arabella Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Arabella Residence

7,8
Pleasant

From 34 reviews

Cleanliness

8,4

Room Comfort

6,2

Service and Facilites

8,0

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Traveler Reviews Arabella Residence

Number of reviews per page
20
40
Top reviews
Islam

10,0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
Islam

10,0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
Ahmed
icon-Leisure
Leisure

8,0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.
ERIC
icon-Business with Partner
Business with Partner

10,0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Tooth brushes are not provided. Kindly improve on that. Thanks
Ihab
icon-Leisure Family
Leisure Family

2,0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
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Dalmar

10,0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Perfectly clean plus superb customer services
Adil

10,0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Patrick
icon-Leisure with Partner
Leisure with Partner

4,0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
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TAMMI
icon-Business and Leisure Family
Business and Leisure Family

10,0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
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Rizwan

10,0

/10

Reviewed 154 week(s) ago

Expedia Group verified review

Great location. Staff is very friendly. They serve breakfast in the room.
M. Hassan
icon-Business
Business

2,0

/10

Reviewed 181 week(s) ago

Hotels.com verified review

It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
R
icon-Business
Business

10,0

/10

Reviewed 244 week(s) ago

Expedia Group verified review

Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
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Verified traveler
icon-Leisure Family
Leisure Family

2,0

/10

Reviewed 274 week(s) ago

Expedia Group verified review

The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
Mr.
icon-Business and Leisure
Business and Leisure

10,0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions. Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.
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Aly
icon-Friends and Family with Children
Friends and Family with Children

2,0

/10

Reviewed 326 week(s) ago

Expedia Group verified review

We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
Verified traveler
icon-Business
Business

8,0

/10

Reviewed 76 week(s) ago

Hotels.com verified review

Fine hotel Friendly and kind staff, facilities are a bit old though
Sylvain
icon-Business
Business

6,0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

The stay was ok because they accepted to change room for a higher standard. My first room A/C was leaking on my bed while I was trying to sleep.
Rodolfo
icon-Business with Partner
Business with Partner

6,0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

No vengan a este hotel , está en el desierto, no hay absolutamente nada que hacer , si quiere perder su viaje venga aquí !! Esta en un residencial de clase media - baja , no lo recomiendo para nada !! El desayuno no es malo , pero no es nada destacable , definitivamente busquen otro Hotel .
Iman

10,0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

Good service, nice staff and friendly, clean and quiet. They need to work more on the bathrooms as a 4 star hotel.
jinan
icon-Leisure Family
Leisure Family

8,0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

Henkilökunta todella rentoa ja avuliasta. Sisustus oli mukava, sänky sopivan pehmeä. Huoneessa oli ilmastointi. Vessa oli ihan ok kokoinen. Suihkusta löytyi shampoota, hoitoainetta ja bodywashia.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.