Pier One Sydney Harbour, Marriott Autograph Collection

From Ratik's greeting at the front desk to Jasmine's help with glitches in a reservation, we enjoyed every minute of our stay. Our room was well-equipped and professionally serviced each day; the common areas in the hotel are well-set up and very pleasant to be in; the hotel is nicely located for a first stay in Sydney - access to much of the City is easy, and we liked the setting and neighborhood very much. We really enjoyed our stay there and would certainly return.

Wonderful location and very friendly staff

We had a good stay with the staff being the highlight. They were very patient, courteous and friendly. They helped when we needed it, including bringing up soy milk and other items we needed in our room. The bar was a lovely place to hang out. The room was nice and was well provisioned. The downsides were the bed sheets (no fitted sheet, so it crumpled up and made it uncomfortable), the noise from rooms above (recommend requesting the highest floor), noisy fan (I had to bang it to stop it squealing), dirty windows (clouding the amazing view of the bridge), and housekeeping not topping up the tea bags/coffee pods we used (room service brought them though as soon as we called). Overall, I'd say it's a 4 star hotel, not the 5 it is claiming. It's quite expensive for what you get, but the location is pretty incredible and, of you like historic buildings, it ticks that box well.

beautiful place to stay but the dinner we paid over $400 for was disgusting. they did not have the 2 mains we ordered so i then went for the steak $135. asked for medium but it came blue covered in salt and was inedible. would stay again but would never eat there.

The property is pretty rundown and could use some maintenance. Many of the plugs and all of the USB ports in our room did not work. There were stains on furniture and linens, dirty windows, burnt out lightbulbs. The room rattled and shook loudly as people walked by in the hallway, making it difficult to sleep. In spite of the condition of the space, the staff was five star and went above and beyond to help us with our luggage, transportation needs, and recommendations. The views were stunning and the area central to most tourist activities.

My family and I stayed at the hotel for a few days and it was absolutley lovely. The staff was so nice and the breakfast was the best! Very convienently located and easy to get to restaurants etc.

We thought that the property was "tired", it requires a good revamp. The passageways seemed not to cared for properly with paper refuse on the floor. Generally not up to standard.

Very nice place to stay.

One of the best views in Sydney - the rooms are nice and spacious and the bar and restaurant excellent.

I have stayed at this hotel for business and pleasure on many occasions and have always had great experiences. I was however very surprised and disappointed to see that dogs are now welcomed to stay in the rooms. Having to share common areas and particularly air conditioned recycled air from the hallways into my room is not acceptable. Dogs that urinate etc at the outdoor seating area whilst we were having breakfast is not acceptable. The staff service, friendliness and the kitchen staff food presentation is excellent and by no means is a reflection upon them that animals are allowed to be allowed at this hotel. This in my opinion is a big deterrent for my future bookings when a 5 star hotel allows animals in the rooms and the public areas. We have dogs as well but I would never travel with them, far less inflect them on others when I stay at any property. Sad to say it will be my last visit here as I cannot abide animals in rooms and at the dinning areas.

Excellent hotel, great service, fantastic position

We had a lovely stay, such a beautiful hotel and great breakfast too!

Very nice location with big rooms. Only complaint is we asked for a room with a view (for extra money) expecting a view of the harbor bridge and got a room facing the other direction. Very close to the Rocks area, that is the fun area of Sidney

The staff were warm and welcoming . Room was very clean and comfortable. The view from the Juliet Balcony was stunning . Good value for money and close to many attractions. Would stay there again definitely

Had a wonderful stay at this lovely hideaway in the heart of Sydney. Beautiful view over the harbour, accommodation clean, staff very helpful and an easy stroll to The Rocks and Circular Key. Would definitely stay again

Nice hotel

My friend and I really enjoyed our stay here, especially the heritage wharehouse vibe, comfy rooms and great cocktails at the bar. Perfectly located near Sydney Theatre Co, the Rocks, Barangaroo and Sydney Harbour. It was great value and definitely worth a return visit.

Always love staying here. Very well positioned with great food options

Location close to iconic harbor bridge and Opera house. Walking distance to the circular cay to get a light rail, ferry, bus or other transportation. Near cruise terminal. The breakfast buffet was extremely good. The bath products were exceptional. I would highly recommend this hotel.

It was a very BIG disappointment , having booked a room with a balcony, to discover that the so called ‘balcony’ was 35 cm !!!!! Wide!! It was not even possible to turn around there . I would dare to say that the general opinion of a balcony would be that at least that a chair would fit onto it . Will definitely not stay there anymore. Cheers Lone