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Sheraton Grand Mirage Resort, Gold Coast
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Sheraton Grand Mirage Resort, Gold Coast
Hotels
8,4
/10
Very Good
978 reviews
What Guests Say About Their Stay
Harbik
10,0
/ 10
Love the property and great for families, however some care is needed of the overall property in terms of being clean. Specially the swimming pool has broken tiles that make is discusting and for some reson my shorts tunred yellow after a few days in the pool.
darryl
10,0
/ 10
Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Qian
10,0
/ 10
It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.
In the Area
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71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sheraton Grand Mirage Resort, Gold Coast
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71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
Discover More About Sheraton Grand Mirage Resort, Gold Coast
Location
Sheraton Grand Mirage Resort, Gold Coast is a hotel in a good neighborhood, which is located at Main Beach.
About Sheraton Grand Mirage Resort, Gold Coast
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Grand Mirage Resort, Gold Coast exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Grand Mirage Resort, Gold Coast.
All facilities in Sheraton Grand Mirage Resort, Gold Coast
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Poolside bar
- Private beach
- Picnic area
- Garden
- Beach towel
- Private beach nearby
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Family-friendly Facilities
- Children pool
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Grand Mirage Resort, Gold Coast
Important Note
- Fee for English breakfast: approximately AUD 25.00 to 50.00 for adults, and AUD 20.00 to 50.00 for children
- Self parking fee: AUD 20.00 per day (in/out privileges)
- Late check-out fee: AUD 100 (subject to availability)
- Rollaway bed fee: AUD 75.0 per night
- Credit card charges are subject to a surcharge of 1.95 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 150 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sheraton Grand Mirage Resort, Gold Coast | 295 |
Number of floors in Sheraton Grand Mirage Resort, Gold Coast | 3 |
Another facilities in Sheraton Grand Mirage Resort, Gold Coast | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Sheraton Grand Mirage Resort, Gold Coast
What are available facilities at Sheraton Grand Mirage Resort, Gold Coast?
There are top facilites at Sheraton Grand Mirage Resort, Gold Coast such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Mirage Resort, Gold Coast?
The standard check-in time at Sheraton Grand Mirage Resort, Gold Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sheraton Grand Mirage Resort, Gold Coast provide breakfast?
Yes, Sheraton Grand Mirage Resort, Gold Coast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Grand Mirage Resort, Gold Coast
Other sources (978)
8,4
Very Good
From 978 reviews
Cleanliness
8,6
Room Comfort
8,8
Location
10,0
Service and Facilites
8,8
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Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast
Number of reviews per page
20
40
Top reviews
Saso
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beach front location was excellent but as a whole it could do with a refresh as rooms are looking a little run down.
Had a wonderful stay nonetheless.
Kelly
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved being very close to Surfers without the riff raff!
Harbik
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Love the property and great for families, however some care is needed of the overall property in terms of being clean. Specially the swimming pool has broken tiles that make is discusting and for some reson my shorts tunred yellow after a few days in the pool.
Jason
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
5 star all the way. Very Waikiki Outrigger classy
William
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Charged parking for full week stay - had to use a seperate scan app instead of just registering your vehicle. No hot water on last morning in multiple rooms, rooms not vacuumed, ground floor hallway smelled of mold
Renee
Leisure Family
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is in dire need of renovation.
We only stayed a night before changing hotels as it was so bad. There were so many problems but to name a few:
- terrible musty smell in reception upon entry
- old run down rooms with stained bath tubs, chipped walls, mouldy bathrooms - for over $800 per night - ridiculous
- pool old and dirty - creepy crawly in the pool and men scooping old leaves at 11am
- Rusty exterior, run down decks and pool features
- buffet breakfast poorly set up with no crockery and cutlery available, many food items run out, poor selection of fruit etc
- Veuve bar at pool - good idea - but not even set up properly, no ice, no Veuve glasses, poor barman didn’t even have the ingredients available in the bar to make one of only five or so Veuve cocktails on the menu - he was so frustrated and apologetic
- Staff were great - let down by facilities
Do yourself a favour and stay at the Langham for an amazing time!
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Kheshav
Leisure Family
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The place needs a good renovation. The pool is filthy . Rooms are dusty . Not worth the price
Lisa
Friends and Family
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The worst stay I have ever had at a Marriott or Sheraton property. Not what I expected as I have always had a wonderful experience with these brands. Issue after issue getting our room serviced properly. Resort overcrowded and service was terrible.
Bronte
Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My partner and I stayed here over the new years period. The resort is beautiful and the staff are friendly and lovely. The pool is great along with the pool bar. In saying that, I’d still rate it average for a resort as there were limited restaurants available within the resort and outside that fits those with special dietary requirements. Other things that made me score this as average was the room had lots of ants and our room was only serviced once the entire stay despite putting down the card to have our room cleaned. We were also charged for something from the minibar we did not take, however this was addressed by one of the friendly receptionists! I feel like there could be so much potential eg. An onsite gym, other dining options, perhaps a convenient store etc especially considering the location is abit out of the way from the main part of the GC.
Overall, had a great still though!
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Andrew
Leisure Family
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel and location. Direct access to beach and pool facilities in hotel, service is great from front desk, dining, pool. Would recommend.
darryl
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Suzi
Leisure Family
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.
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Albert
Leisure Family
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great setting
Max
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful
Karena
Leisure with Friends
6,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
There was mould in the bathroom and alot of dust in the room.
Qian
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.
David
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent location, beautiful place room service great amazing looking pool
Geraldine
Leisure Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent for the beach
Sharyn
Leisure with Children
4,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It was to busy and nothing for the kids to do other than swim
Andrew
Leisure Family
8,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff where friendly and extremely helpful, very clean and beautiful breakfast buffet
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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