Shangri-La Hangzhou

Hotels
8.2
Convenient
From 216 verified guests reviews

What Guests Say About Their Stay

Lius H.
8.8
/ 10
Good location, 5 mins walk to see impressive west lake show.
In the Area
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78 Beishan Road, Xihu Qu, Hangzhou, Zhejiang, China, 310007
Strategic Location

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Shangri-La Hangzhou is a hotel in a good neighborhood, which is located at Xihu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Hangzhou

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78 Beishan Road, Xihu Qu, Hangzhou, Zhejiang, China, 310007

10

Strategic Location
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Discover More About Shangri-La Hangzhou

Location


Shangri-La Hangzhou is a hotel in a good neighborhood, which is located at Xihu Qu.

About Shangri-La Hangzhou

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Hangzhou exclusively for you.

Shangri-La Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Hangzhou.

All facilities in Shangri-La Hangzhou

Others Shangri-La Hangzhou
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Health club
  • Garden
  • Barbecue

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Access to train station (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Shangri-La Hangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 184 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Hangzhou
198
Number of floors in Shangri-La Hangzhou
6
Another facilities in Shangri-La Hangzhou
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in Shangri-La Hangzhou

What are available facilities at Shangri-La Hangzhou?
There are top facilites at Shangri-La Hangzhou such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hangzhou?
The standard check-in time at Shangri-La Hangzhou is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Hangzhou provide breakfast?
Yes, Shangri-La Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Hangzhou

Traveloka (4)
Others (216)
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JV
Jeanne V. U.
9.4
/ 10
06 Sep 2018
I stayed on the West Wing of Shangri-la Hangzhou, right across the magnificent West Lake. There's mixed reviews on Shangri-la but I found my stay to be really pleasant. The hotel staffs are helpful with all the nitty gritty request of bath gel, water etc. The concierge, mr. Sky Shao was extremely helpful with tickets booking and refund. And he even all the stretch to making sure we got our refund back way after his office hour. Overall I find Shangri-la with its service and beautiful surrounding a memorable experience and would definitely come back again.
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LH
Lius H.
Romantic Vacation
8.8
/ 10
02 Oct 2017
Good location, 5 mins walk to see impressive west lake show.

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Tf
Tjong f. s.
Romantic Vacation
9.7
/ 10
20 Sep 2019
Old hotel but still well maintained location right in front of West Lake in the morning can jog with local residents.
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Review photo of Shangri-La Hangzhou from Tjong F. S.
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Review photo of Shangri-La Hangzhou 3 from Tjong F. S.
Review photo of Shangri-La Hangzhou 4 from Tjong F. S.
Review photo of Shangri-La Hangzhou 5 from Tjong F. S.
Review photo of Shangri-La Hangzhou 6 from Tjong F. S.

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