Hotel Dann Carlton Belfort Medellin

Rude staff

The property is upscale, the staff are very friendly and helpful with everything. Overall my room was quiet and clean.

Property needs some up date. The staff is very helpful and always able yo help.

UNFORTUNATELY THE GYM , SPA AND OTHER AREAS IN THE POOL WERE CLOSED. BREAKFAST BUFFETT WAS EXCELLENT.

Premium place everything perfect

Not really good service. Not all amenities werr available at the time an this wasn't notified at the time of booking

Everything was on par

I love the place.

I love this hote

They have the best breakfast

Good

The staff at the hotel was friendly, overall, a nice place to stay, the restaurant was really good.

The best to stay in Medellin, friendly staff. Awesome food and service.

I recently stayed at the Dan Carlton Belfort in Medellin which is marketed as a 5-star property, but my experience left me feeling like the hotel only just meets the quality of a 3-star establishment. While the hotel was clean and felt safe, there were a few noticeable downsides. The noise from adjacent rooms was a major issue—presumably due to the rooms being interconnected, I could hear conversations and loud music from next door, which was disruptive, especially at night. This lack of soundproofing definitely impacted my comfort. The room itself was adequate but not the luxurious experience I had expected for a 5-star hotel. It was spacious enough but lacked the attention to detail in terms of decor and amenities. The bed was fine, though not exceptionally comfortable, and the furnishings felt a bit dated. Room service for dinner was underwhelming. The quality of the food did not match the upscale ambiance the hotel seemed to be aiming for. It was a bit disappointing given the price point. On a positive note, the room was equipped with a TV that had Netflix, which was a nice touch and provided some entertainment during downtime. It’s also worth mentioning that the hotel staff was nice and the overall environment felt safe, so I didn’t feel concerned about security during my stay. Overall, I expected a higher level of luxury based on the 5-star rating, but unfortunately, the experience didn’t live up to that standard.

Excelente hotel

This Hotel was excellent. The staff was amazing, friendly and attentive. Very clean and we loved everything

All staff were amazing , bar, front desk , evs , nothing negative to said , i enjoyed the hotel 💯 % , food so good .

Excellent in all aspects

Great experience! Staff is super friendly ready to help and make your stay memorable. The pool area is nice , always clean. The buffet has variety every day and hotel is in a great location to shop or dine

The rooms were spacious and comfortable. The hotel was very clean. The breakfast options were great different every day. The staff could be a little bit more friendly The ones in the breakfast area.