DoubleTree by Hilton London Elstree

There was a particular staff at the front desk named Mohammed, he was Always 10/10 in his customer service. Breakfast options were nice. Facility was very nice.

Good experience.

Bedding and towels dirty and wifi slow had to connect to mobile data

Check in great. Food and drink great. But the Pillows were way too soft and no option for more firm pillows. Neither of us got any sleep as it was way too hot in the room.

Had a fantastic time, had a very rough day so the comfortable night sleep went a really long way.

The room was lovely, just that it got too hot as they turn the A/C off

Lovely hotel very clean our room was comfortable a nice. Size the purpose of our stay was we went to a wedding

Excellent room, superb staff and a welcoming stay

Room key didnt work so had to go all the way back to reception which is frustrating in a big hotel especially with late check in and when tired but stafff handled promptly and well. corridors always dark and hot and my only complaint is that there isnt enough light to work in the rooms if you wish to...

No hot water for me or any of the other 5 peoples rooms i was with for 24hrs. Was told that "it will work itself out" and that they are sure it will get warm soon.. it didnt. Never ever want to write negative things in reviews but no pumps working in the bar, cobwebs hanging off the chandelier, no hot water, missing food items at resturant.. it all added up to quite a miserable visit.

Lovely hotel with great rooms

There was a youth football team staying at the hotel from Leeds United. They were creating huge amounts of noise through out the night of my stay - Slamming doors/shouting/running up and down the corridors. I probably got about 3 1/2 hours sleep all night. I would have given a 5 star review if it hadn't been for the noise.

Really like this hotel. A bit far out but near the tube stations and exceptionally reasonable. We paid £507 for three nights including a very well cooked and continental breakfast. 40 minutes into Central London from Whetstone Tube.

needs a revamp

I really enjoyed that service as always excellent! Thanks a lot

Clean / good bathrooms and service welcoming. Just no air conditioning. This was in two rooms and I note reviews elsewhere mention this. It’s Summer. Display would not go below 29c. Windows open and lovely local motorway traffic to listen too. Pick another hotel in Summer for one night stay in area.

Room was too hot and air condition wa not workig. Loads of ppl were complaining about it. The hotel staff were informed and they gave us fans but room temperature was still over 30 degrees. We had to check out that late that night as we couldn't sleep

Extremely hot room with no air conditioning and no ability to put the temperature down. Room came with one powerless small table fan which made no difference. Asked staff to come and check the room and they didn’t come. After we returned back to the hotel we asked if someone had checked the room they said no one had been. We asked them to come up and check again as we were tired and exhausted. No one came. Called reception 40 mins later and they said someone was on the way up hut no one came. Someone called us 15 mins later asking if we’re waiting to be attended. Later someone came an hour later and said that’s just how the rooms are. Provided one other small table fan. The shower water pressure was very low. Hardly any water was coming out. Overall a very uncomfortable stay so would not stay there again.

Room was immaculate. Staff were friendly and helpful

Rooms without air con should not be sold. Most of the showers are broken.