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Heeton Concept Hotel - Luma Hammersmith

Hotels
8,4
/10
Very Good
1.005 reviews

What Guests Say About Their Stay

George
10,0
/ 10
Nice clean rooms, a bit on the smaller side but they are functional and you can't go wrong really.
Robert
10,0
/ 10
Great room and hotel. We only had issue with the temp control and the front desk said they would address it
Laura
10,0
/ 10
I was really impressed with the hotel. Location was excellent, less than 5 minutes from Hammersmith tube, close to the Eventim Apollo. Lots of places to eat near by. There was a fridge in the room, the staff were friendly and the room was clean. Beds were quite hard but not as bad as some I have stayed in. We felt safe walking back late from our concert. I would stay here again.
In the Area
See Map
28-36 Glenthorne Road, Hammersmith and Fulham, London, England, W6 0LS

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Heeton Concept Hotel - Luma Hammersmith is a hotel is located at Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heeton Concept Hotel - Luma Hammersmith

28-36 Glenthorne Road, Hammersmith and Fulham, London, England, W6 0LS
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Discover More About Heeton Concept Hotel - Luma Hammersmith

Location


Heeton Concept Hotel - Luma Hammersmith is a hotel is located at Hammersmith and Fulham.

About Heeton Concept Hotel - Luma Hammersmith

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Heeton Concept Hotel - Luma Hammersmith.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Heeton Concept Hotel - Luma Hammersmith is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Heeton Concept Hotel - Luma Hammersmith is the right place to stay.

All facilities in Heeton Concept Hotel - Luma Hammersmith

Others Heeton Concept Hotel - Luma Hammersmith
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Heeton Concept Hotel - Luma Hammersmith

Important Note
  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heeton Concept Hotel - Luma Hammersmith
89
Number of floors in Heeton Concept Hotel - Luma Hammersmith
6
Another facilities in Heeton Concept Hotel - Luma Hammersmith
Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Tours

Frequently asked question in Heeton Concept Hotel - Luma Hammersmith

What are available facilities at Heeton Concept Hotel - Luma Hammersmith?
There are top facilites at Heeton Concept Hotel - Luma Hammersmith such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heeton Concept Hotel - Luma Hammersmith?
The standard check-in time at Heeton Concept Hotel - Luma Hammersmith is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Heeton Concept Hotel - Luma Hammersmith provide breakfast?
Yes, Heeton Concept Hotel - Luma Hammersmith provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heeton Concept Hotel - Luma Hammersmith?
Heeton Concept Hotel - Luma Hammersmith is a 3.0-star hotel.
How many floors does Heeton Concept Hotel - Luma Hammersmith have?
Heeton Concept Hotel - Luma Hammersmith has 6 floors.
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More Reviews from Other Guests in Heeton Concept Hotel - Luma Hammersmith

Overall Ratings & Reviews Heeton Concept Hotel - Luma Hammersmith

Traveloka (4)
Other sources (1.001)
8,4
Very Good
From 1.001 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heeton Concept Hotel - Luma Hammersmith

Number of reviews per page
20
40
Top reviews
Abdul
icon-Business
Business
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not the best place. Wouldn’t stay again.
George
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice clean rooms, a bit on the smaller side but they are functional and you can't go wrong really.
Robert
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room and hotel. We only had issue with the temp control and the front desk said they would address it
Hettie
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed in room B17 and unfortunately had a really poor experience. Our room was right next to the staff room, and there was constant banging and loud noise throughout the night, making it impossible to sleep. The carpet was filthy, and the room itself was so dark and gloomy. It honestly felt like an afterthought — tucked away down in the basement, through a locked back door and past the staff area. When I mentioned our bad experience to a staff member, the only gesture offered was a bottle of water, which felt quite inadequate given how much we paid for two nights. On the positive side, the bed was comfortable and the location is excellent, especially if you're visiting the Hammersmith Apollo. But overall, I left feeling disappointed and wouldn’t stay here again.
Read More
Laura
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I was really impressed with the hotel. Location was excellent, less than 5 minutes from Hammersmith tube, close to the Eventim Apollo. Lots of places to eat near by. There was a fridge in the room, the staff were friendly and the room was clean. Beds were quite hard but not as bad as some I have stayed in. We felt safe walking back late from our concert. I would stay here again.
Read More
Andrea
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was very good and the area of the hotel is very nice. You have restaurants and also transportation.
Zaynab
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff very friendly and good sound isolation
Terence D
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I stayed at the Luma pre-Covid and was looking forward to staying there again. The staff are so nice and helpful. The rooms seem like they could use a little "updating". Nothing major, and certainly nothing that impeded my enjoyment of my holiday. Some of the switches in the room didn't seem to do anything. The wall between the desk and the bed was coming apart at the seams. The safe was locked when I got there, couldn't get it open. And it does seem that some things that used to be provided in the rooms are no longer available. Other than those items, it was a nice stay. The cleaning staff always had my room made up by the time I got back from my day's wanderings around London. Comfortable bed and pillows. Towels were quite nice, luxurious even. Shower worked great. Had a great stay and would stay at the Luma again.
Read More
Valerie
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were quite hot, but the location is fantastic. Good value for the money
Hanan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff, great value for money
ragna k
icon-Leisure
Leisure
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall would stay there again. Staff was very helpful in general. Room layout a little awkward and little things, such as poor lighting around the mirror, only large bath towels, and stained carpet were annoying, but quiet and convenient.
Shelby
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great one-night stay on our last day back in London before leaving for the states. Love the overall modern sheik vibe, AIR CONDITIONINg, and the comfortable King bed. Hammersmith is a hip area of London with quick access to the Hammersmith tube station. I would stay here again.
Jorge
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice area and clean room
Nicolai
icon-Business Family
Business Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great helpful staff
Baljit
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Awesome hotel. Close to transpo and dining options. Grocery is also 5 min away. Loved it
Grace
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very easy access to the tube and buses. Walkable to restaurants and stores
tash
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great. Very helpful staff. Easy uber ride to westfields shopping centre.
Daniel
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was just ok
Levon
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Basement room was an unwanted surprise. It had one window and it looked out into another hallway rather than outside. Sink is in the main area not the toilet room. There are no hand towels - just large towels. Shower stall is very tight. Mini fridge doesn’t work. Room was clean, good air conditioning, solid water pressure, lots of mirrors. Location was great - just a few minutes walk to Hammersmith station.
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Madelene
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a good stay! Maybe just empty the bins in the room daily. Doesn’t need to get cleaned fully but empty bins would be a nice touch. Good neighborhood and would come back
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Heeton Concept Hotel - Luma Hammersmith

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Overall Ratings & Reviews Heeton Concept Hotel - Luma Hammersmith

Traveloka (4)
Other sources (1.001)
8,4
Very Good
From 1.001 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heeton Concept Hotel - Luma Hammersmith

Number of reviews per page
20
40
Top reviews
Abdul
icon-Business
Business
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not the best place. Wouldn’t stay again.
George
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice clean rooms, a bit on the smaller side but they are functional and you can't go wrong really.
Robert
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room and hotel. We only had issue with the temp control and the front desk said they would address it
Hettie
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed in room B17 and unfortunately had a really poor experience. Our room was right next to the staff room, and there was constant banging and loud noise throughout the night, making it impossible to sleep. The carpet was filthy, and the room itself was so dark and gloomy. It honestly felt like an afterthought — tucked away down in the basement, through a locked back door and past the staff area. When I mentioned our bad experience to a staff member, the only gesture offered was a bottle of water, which felt quite inadequate given how much we paid for two nights. On the positive side, the bed was comfortable and the location is excellent, especially if you're visiting the Hammersmith Apollo. But overall, I left feeling disappointed and wouldn’t stay here again.
Read More
Laura
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I was really impressed with the hotel. Location was excellent, less than 5 minutes from Hammersmith tube, close to the Eventim Apollo. Lots of places to eat near by. There was a fridge in the room, the staff were friendly and the room was clean. Beds were quite hard but not as bad as some I have stayed in. We felt safe walking back late from our concert. I would stay here again.
Read More
Andrea
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was very good and the area of the hotel is very nice. You have restaurants and also transportation.
Zaynab
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff very friendly and good sound isolation
Terence D
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I stayed at the Luma pre-Covid and was looking forward to staying there again. The staff are so nice and helpful. The rooms seem like they could use a little "updating". Nothing major, and certainly nothing that impeded my enjoyment of my holiday. Some of the switches in the room didn't seem to do anything. The wall between the desk and the bed was coming apart at the seams. The safe was locked when I got there, couldn't get it open. And it does seem that some things that used to be provided in the rooms are no longer available. Other than those items, it was a nice stay. The cleaning staff always had my room made up by the time I got back from my day's wanderings around London. Comfortable bed and pillows. Towels were quite nice, luxurious even. Shower worked great. Had a great stay and would stay at the Luma again.
Read More
Valerie
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were quite hot, but the location is fantastic. Good value for the money
Hanan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff, great value for money
ragna k
icon-Leisure
Leisure
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall would stay there again. Staff was very helpful in general. Room layout a little awkward and little things, such as poor lighting around the mirror, only large bath towels, and stained carpet were annoying, but quiet and convenient.
Shelby
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great one-night stay on our last day back in London before leaving for the states. Love the overall modern sheik vibe, AIR CONDITIONINg, and the comfortable King bed. Hammersmith is a hip area of London with quick access to the Hammersmith tube station. I would stay here again.
Jorge
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice area and clean room
Nicolai
icon-Business Family
Business Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great helpful staff
Baljit
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Awesome hotel. Close to transpo and dining options. Grocery is also 5 min away. Loved it
Grace
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very easy access to the tube and buses. Walkable to restaurants and stores
tash
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great. Very helpful staff. Easy uber ride to westfields shopping centre.
Daniel
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was just ok
Levon
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Basement room was an unwanted surprise. It had one window and it looked out into another hallway rather than outside. Sink is in the main area not the toilet room. There are no hand towels - just large towels. Shower stall is very tight. Mini fridge doesn’t work. Room was clean, good air conditioning, solid water pressure, lots of mirrors. Location was great - just a few minutes walk to Hammersmith station.
Read More
Madelene
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a good stay! Maybe just empty the bins in the room daily. Doesn’t need to get cleaned fully but empty bins would be a nice touch. Good neighborhood and would come back
Number of reviews per page
20
40