Holiday Inn Express SWINDON CITY CENTRE, an IHG Hotel

During our stay, the lift was broken, we need to use the stairs

The staff were friendly. The breakfast was lovely. It was a convenient place to stay. The lift was out of order though.

The hotel was okay but due to the lift being broken and was not been fixed in the duration of our stay not to mention we were in the 5th floor.They could hve done something like offer their guests room in the lower part of the hotel. Also, sheets has not been changed and my partner was not happy about it. Though they managed to move us to another room but still in the 5th floor with no lift. Atleast the breakfast was good.

Really pleased overall. Very clean. Helpful informative staff. Not far from the station, the town & the outlet shopping centre. Good location.

Geneally clean and good value. Most staff v helpful. Room smelt of stale smoke and coffee machines broken at breakfast. Otherwise v goid.

Disappointing Stay – Safety Concerns & Poor Facilities Unfortunately, our stay at this Holiday Inn was far from pleasant. On the first night, my wife almost burned herself in the shower due to a faulty tap that couldn’t regulate cold water properly an unacceptable safety hazard! We were moved to another room, but this shouldn’t have happened in the first place. On top of that, the hotel has only one small elevator, which is completely inadequate for the size of the building. Expect long waits, especially during peak hours. Overall, a disappointing experience. Would not recommend unless these serious issues are addressed.

Close to the train station and town centre

Good living condition, room is clean, breakfast is great.

Lovely hotel, friendly helpful staff. Lift needs a makeover though, took the stairs as didn’t want to risk getting stuck!

Lovely hotel! Great staff!

Lovely hotel! I was upgraded due to heating issues. All good!!! 💖

Mostly no issues apart from 1of my group's room was on level 4 over looking the night club opposite with noisy revellers shouting and swearing to 5 in the morning. Rooms comfortable, breakfast excellent, staff polite .

All good

Amazing stay really clean and impressed with overall service .

Great check in . Managed to change to a double bed with no issues. Bit of building worjk on the 1st floor Breakfast was really good and fresh with lots of choice Roome warm clean and cosy Would stay again Great value for money

It was in a very convenient location

Rooms were clean, however they were freezing cold. The problem was reported, but nothing was sorted. Shower was cold. Breakfast was very disappointing. Soggy Hash browns, Coffee machine worked intermittently, Powder scrambled eggs, Orange juice dispenser didn't work., Only one lift working and very slow, Toilet flushes were not efficient in rooms. Overall, very poor.

Perfectly decent hotel very close to Swindon railway station. Nice breakfast included. Very good value for money.

Everything was amazing. Very clean room and good service. The breakfast was really nice with a big variety

The ptoperty is ok